Retail Store Manager: Lead Growth, Service & Operations

Business Nest; City of Devonport; On-site; AUD 75,000 - 85,000; Full time

Job summary

SRI SKANDA FUELS PTY LTD operates a petrol station and convenience store in East Devonport, TAS. The Retail Manager will oversee daily operations, staff rosters, inventory, purchasing and merchandising to achieve sales targets and maintain service standards.

The role reports to the Director/Business Owner and requires 3+ years in retail management, strong leadership, and ability to manage a fast-paced environment while ensuring compliance and customer satisfaction.

Qualifications

• Minimum 3 years' experience in retail management or a similar managerial role.
• Experience in a petrol station, convenience store or similar retail environment is highly desirable.
• Strong staff management and leadership skills.
• Experience in inventory management, sales analysis and budgeting.
• Excellent customer service, communication and organisational skills.
• Ability to manage a fast-paced retail environment and work independently.

Responsibilities

• Organise and control the day-to-day operations of the petrol station and convenience store.
• Determine appropriate product range, stock levels and customer service standards.
• Manage purchasing, supplier arrangements, stock replenishment and product pricing.
• Develop and implement marketing, promotional and sales activities to support business growth and achieve sales targets.
• Promote the establishment's goods and services and oversee customer service standards, including resolving customer complaints and service issues.
• Maintain and review accurate records of stock levels, sales and financial transactions.
• Prepare and monitor budgets, sales performance and operating expenses, and implement appropriate cost-control measures.
• Recruit, train, roster, supervise and manage retail staff and monitor staff performance.
• Ensure compliance with workplace health and safety and other relevant operational and regulatory requirements.

Skills

Staff management

Inventory management

Budgeting

Customer service

Communication

Organisational skills

Leadership

Sales analysis

Job description

SRI SKANDA FUELS PTY LTD operates a petrol station and convenience store in East Devonport, TAS. The Retail Manager will oversee daily operations, staff rosters, inventory, purchasing and merchandising to achieve sales targets and maintain service standards.

The role reports to the Director/Business Owner and requires 3+ years in retail management, strong leadership, and ability to manage a fast-paced environment while ensuring compliance and customer satisfaction.