Retail Store Manager: Inclusive Team Leader

Apple; Victoria; On-site; AUD 65,000 - 90,000; Full time

Job summary

Apple Retail in Australia seeks a Store Manager to lead a team delivering exceptional customer experiences and achieving performance goals. You will coach, recruit, and develop staff while modelling Apple’s values and ensuring standards are met.

You’ll partner with leadership to execute store strategy, drive business priorities, and maintain a safe, inclusive environment where every team member can thrive and customers feel valued.

Qualifications

• Availability to work nights, weekends and holidays as per store needs.
• Experience leading others in retail, sales, or related field.
• Proficiency in local language (written and spoken).

Responsibilities

• Lead a team, developing and empowering each member to learn and grow.
• Assist with recruiting, training, developing and retaining a diverse, high-performing team.
• Actively participate in Floor Leadership, interacting with staff and customers to meet priorities.
• Address customer and team concerns and escalate when appropriate.
• Drive store performance by planning and executing operational strategies.
• Uphold company policies and protect assets.

Skills

Retail leadership

Team management

Customer service

Job description

Apple Retail in Australia seeks a Store Manager to lead a team delivering exceptional customer experiences and achieving performance goals. You will coach, recruit, and develop staff while modelling Apple’s values and ensuring standards are met.

You’ll partner with leadership to execute store strategy, drive business priorities, and maintain a safe, inclusive environment where every team member can thrive and customers feel valued.