Retail Store Manager

Jacqui E; Gold Coast City; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive hourly rate with penaltys

Bonuses (monthly and seasonal)

Up to 70% discount on Jacqui E

Gym membership discounts via Just Us

Buddy Manager support training

Employee Assistance Program

Leadership and recruitment workshops

Job summary

Jacqui E Helensvale is seeking a Store Manager to lead and inspire customers and the team, delivering exceptional service and achieving sales targets. The role is full time and requires weekend, late-night trading, and public holiday availability.

You will coach and develop your team, manage stock, and oversee rosters while maintaining a chic store atmosphere and delivering a safe, inclusive work environment.

Qualifications

• Proven retail management experience with a track record in driving sales and KPIs.
• Expertise in managing stock levels and minimising stock loss.
• Experience in managing rosters within budget to ensure productivity.
• A passion for 1:1 customer service and team coaching.
• Strong leadership skills to foster team growth and succession planning.

Responsibilities

• Lead your team to achieve sales targets while offering personalised styling and service.
• Curate stylish outfits, build loyal customer relationships, and create a chic store atmosphere.
• Coach and develop your team, manage stock, and update visual displays.
• Efficiently roster and ensure the store runs smoothly and fashionably.
• Create a safe, inclusive, and positive work environment for both team members and customers.

Skills

Retail management

Sales targets

Stock management

Roster management

Customer service

Leadership

Job description

Jacqui EHelensvaleis on the lookout for a passionate Store Manager to lead and inspire both customers and the team with timeless fashion, achieving sales and delivering exceptional service. This a Full Time position, that requires weekend, late-night trading, and public holiday availability.

Day in the Life

• Lead your team to achieve sales targets while offering personalised styling and service.
• Curate stylish outfits, build loyal customer relationships, and create a chic store atmosphere.
• Coach and develop your team, manage stock, and update visual displays.
• Efficiently roster and ensure the store runs smoothly and fashionably.
• Create a safe, inclusive, and positive work environment for both team members and customers.

What You Will Bring

• Proven retail management experience with a track record in driving sales and KPIs.
• Expertise in managing stock levels and minimising stock loss.
• Experience in managing rosters within budget to ensure productivity.
• A passion for 1:1 customer service and team coaching.
• Strong leadership skills to foster team growth and succession planning.

What we Offer

• Competitive hourly rate with penalty rates for evenings, weekends, and public holiday shifts.
• Performance-based monthly and seasonal bonuses.
• Up to 70% discount on Jacqui E products.
• Exclusive perks via the Just Us Portal, such as gym membership discounts.
• Structured 3-month training plan with Buddy Manager support.
• Employee Assistance Program for wellbeing and mental health support.
• Comprehensive training with leadership and recruitment workshops.

Since the 1950s, Jacqui E has been inspiring individuals across Australia and New Zealand with stylish, confidence-boosting fashion. As a well-established brand and part of a successful retail group with four other dynamic brands, Jacqui E offers clear development paths, leadership workshops, and upskilling opportunities in a people-first culture.

Our team members and customers have the right to a safe working and shopping environment.

Where you visit a store or meet with one of our teams for a job interview, please treat everyone with respect.Verbal Aggression, Sexual Harassment and Physical Abuse will not be tolerated.