Retail Store Manager

Afends Pty Ltd; Gold Coast City; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Clothing Allowance

Staff Discounts

Bonuses

Job summary

Afends Pty Ltd is seeking a Retail Store Manager for our Coolangatta, Queensland location. You will lead daily store operations, drive sales, and coach a team to deliver exceptional service while upholding store standards.

Ideal candidates will have proven retail leadership experience, strong data-driven decision making, and excellent communication skills. The role offers a dynamic environment with a focus on customer satisfaction and long-term growth.

Qualifications

• Experience leading a store team and achieving sales targets.
• Strong leadership and people management abilities.
• Proficient with inventory, merchandising and health & safety compliance.

Responsibilities

• Lead and motivate the store team to achieve sales targets and deliver outstanding customer service.
• Manage daily store operations including inventory management, merchandising, and staff scheduling.
• Develop and implement effective sales strategies to enhance store performance.
• Monitor and analyse sales performance, providing regular reports to senior management.
• Ensure compliance with company policies and health and safety regulations.
• Train, mentor and develop team members to foster a high-performance culture.
• Handle customer inquiries and resolve issues to maintain customer satisfaction.
• Maintain visual merchandising standards to enhance the shopping experience.

Skills

Retail management

Retail principles

Leadership

Sales analytics

Communication

Retail software

Flexible hours

Tools

Retail management software

Microsoft Office

Job description

Clothing Allowance, Staff Discounts & Bonuses!

As a Retail Store Manager in Coolangatta, Queensland, you will play a pivotal role in driving the success of our retail operations. You will be responsible for overseeing daily store activities, ensuring exceptional customer service, and leading a team to achieve sales targets. Your leadership will be crucial in creating a positive shopping experience and maintaining the store's standards, ultimately contributing to the overall growth of the business.

Responsibilities:

• Lead and motivate the store team to achieve sales targets and deliver outstanding customer service.
• Manage daily operations, including inventory management, merchandising, and staff scheduling.
• Develop and implement effective sales strategies to enhance store performance.
• Monitor and analyse sales performance, providing regular reports to senior management.
• Ensure compliance with company policies and procedures, including health and safety regulations.
• Train, mentor, and develop team members to foster a high-performance culture.
• Handle customer inquiries and resolve issues to maintain customer satisfaction.
• Maintain visual merchandising standards to enhance the shopping experience.

Qualifications:

• Proven experience as a Retail Store Manager or in a similar managerial role.
• Strong understanding of retail management principles and practices.
• Excellent leadership and team management skills.
• Ability to analyse sales data and make informed decisions.
• Outstanding communication and interpersonal skills.
• Proficient in using retail management software and Microsoft Office Suite.
• Flexibility to work varied hours, including weekends and holidays.

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