Retail Store Manager

Adairs; Gold Coast City; On-site; AUD 80,000 - 110,000; Full time

Benefits offered by this job

Annual Achievers Trip

Paid Parental Leave

Team member discounts – 50% off full‑价

15% off sale styles

Adairs Academy for learning and growth

Incentive and bonus programs

Employee Assistance Program (confid./f

Annual awards night recognition

Job summary

Adairs is seeking a dynamic Store Manager to lead our retail team on the Gold Coast. You will coach and nurture staff, guide styling solutions for customers, and drive store performance with a focus on delivering WOW customer experiences.

You will apply your interior design passion to help customers create their dream home while driving stock control, KPI achievement and staff development in a fast-paced environment.

Responsibilities

• Coach, develop and guide dedicated team members in this store
• Lead a team to deliver exceptional customer experiences
• Apply passion for interior design to help customers create their dream home
• Perform strong stock management and reporting
• Ensure KPI targets and store performance are achieved

Job description

Our people are everything to us, and we’re big believers in making our workplace fun and energising. It’s why we provide tools and benefits to help you thrive in your role, whether entry-level or executive.

Each day at Adairs will lead you towards a successful, fulfilling career with exciting rewards. Let us know where you want to go and we’ll help you get there.

Here are just some of the benefits you can look forward to as part of our Retail team:

• A chance to attend our Annual Achievers Trip (think Vietnam, Hawaii, Hong Kong, New York)


• Paid Parental Leave – supporting your family through life's biggest moments


• Team member discounts ─ 50% off full price styles, 15% off sale styles


• Access to tailored learning and development programs through our very own Adairs Academy


• Access to an achievable and lucrative incentive and bonus programs


• Confidential and free access to our Employee Assistance Program (financial, legal, personal and professional support) for our team and their family


• Recognition for exceptional individual and team performances at our annual awards night

This is Adairs:

We are clear about why we exist…. To create WOW…. Our passion and purpose is to provide inspiration and expertise; enabling everyone to weave their own story of home.

The next couple of years are incredibly exciting for us as we embark on some transformational projects that will see us significantly investing in our team, the customer journey, technology and most importantly – understanding our customers.

As Our New Store Manager:

You will coach, develop and guide dedicated team members in this store driving exceptional customer experiences that create Wow! Along with leading a team, you will apply your passion for interior design in helping to facilitate the creation our customers dream home!

Key aspects of your role will involve:

• Inspiring, coaching and developing the team to ensure their career goals are being achieved and a strong succession plan for everyone in place


• Leading the team and showcasing the standards around delighting and consulting with our customers on styling solutions


• Delivering strong workforce planning, meaning the right people in the right roles and the right time


• Ensuring the overall store is performing and KPI’s and goals are being achieved


• Reporting on KPI’s and proactively identifying solutions that will increase team engagement, customer satisfaction and overall results


• Lead and deliver strong stock management and reporting

What Great Looks Like:

• Wildly passionate about creating the ultimate customer experience (and know how to do so)


• Demonstrated success in a leadership role within retail and ability to inspire others


• Ability and experience in instilling a fabulous culture within your team


• Strengths in nurturing, coaching, training and developing a team


• Proven results in driving a team to achieve results

Ready To Take The Plunge:

If you’re ready to take on this amazing opportunity and the idea of consulting and inspiring your customers whilst they weave their own story of home gets you excited, then this opportunity is for you!