Retail Store Leader - Drive Sales & Build Team

Suzanne Grae; Melbourne; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Rotating full-time roster with 3-day+1

Penalty rates for late nights and on‑d

50% team member discount on SuzanneGra

Online learning and in-store training

Management development programs

Wellness leave (2 extra days)

Monthly/seasonal bonuses

Discounted private health insurance

Job summary

Suzanne Grae is seeking a confident Store Manager to drive sales performance and lead daily operations at our Melbourne location. You will inspire a high-performing team, manage stock and merchandising, and ensure a smooth, compliant store environment that delivers exceptional customer experiences.

You will thrive in a fast-paced retail setting, motivated by results and dedicated to creating an engaging in-store experience for customers and the team alike.

Qualifications

• Previous management experience in retail.
• Strong communication skills.
• Customer-first mindset.
• Ability to lead and motivate a team.

Responsibilities

• Lead, mentor and develop a high-performing store team to achieve sales targets and deliver exceptional customer experiences.
• Oversee stock management practices and execute visual merchandising standards aligned with the brand direction.
• Manage store administration tasks, including payroll, banking and roster preparation.
• Recruit, onboard and train team members while fostering a positive and supportive team culture.
• Handle customer enquiries and resolve complaints in a professional and timely manner
• Ensure compliance with company policies and procedures to support smooth store operations.

Skills

Store leadership

Team development

Customer service

Communication

Tools

Payroll software

Roster systems

Job description

Suzanne Grae is seeking a confident Store Manager to drive sales performance and lead daily operations at our Melbourne location. You will inspire a high-performing team, manage stock and merchandising, and ensure a smooth, compliant store environment that delivers exceptional customer experiences.

You will thrive in a fast-paced retail setting, motivated by results and dedicated to creating an engaging in-store experience for customers and the team alike.