Store Leader: Sales, Service & Team Development

Sportsgirl; Western Australia; Hybrid; AUD 80,000 - 100,000; Full time

Benefits offered by this job

Healthy work-life balance with a 3-day

But not exactly correct

Discounts on Sussan Group brands

Learning & development programs

Wellness Leave – 2 extra paid days

Bonuses – monthly/seasonal

Discounted private health insurance

Job summary

Sportsgirl, part of The Sussan Group, is seeking a Store Manager in Australia. You will lead a high-performing team, drive sales, and ensure exceptional customer experiences while managing stock, visual merchandising and store compliance.

You will recruit, onboard and train staff, oversee payroll and rosters, and resolve customer inquiries. A positive, engaging in-store culture and leadership presence are essential for success.

Qualifications

• Previous management experience in a retail store setting.
• Strong communication and customer-first mindset.
• Ability to motivate and develop a team in a fast-paced environment.

Responsibilities

• Lead, mentor and develop a high-performing store team to hit sales targets and deliver great customer experiences.
• Oversee stock management and visual merchandising aligned with brand direction.
• Handle payroll, banking and roster preparation for store operations.
• Recruit, onboard and train team members while fostering a positive culture.
• Address customer enquiries and resolve complaints professionally and promptly.
• Ensure compliance with company policies to support smooth ops.

Skills

Store Leadership

People Management

Communication Skills

Customer Focus

Job description

Sportsgirl, part of The Sussan Group, is seeking a Store Manager in Australia. You will lead a high-performing team, drive sales, and ensure exceptional customer experiences while managing stock, visual merchandising and store compliance.

You will recruit, onboard and train staff, oversee payroll and rosters, and resolve customer inquiries. A positive, engaging in-store culture and leadership presence are essential for success.