Retail Store Leader: Drive Experience & Growth

Neverland Store Pty Ltd; Liverpool; In loco; AUD 65.000 - 78.000; Tempo pieno

Vantaggi offerti da questo lavoro

9 day rotating roster

Gifted leave

Clothing discounts

Employee Assistance Program (EAP)

Development opportunities

Descrizione del lavoro

Neverland Store Pty Ltd in Liverpool is seeking an aspiring Retail Leader to drive exceptional customer experiences and lead a high‑performing team in a fast‑paced environment.

As an Assistant Store Manager, you will support the Store Manager, drive sales KPIs, manage store operations including merchandising and stock, coach staff, and contribute to the brand's ongoing transformation.

Competenze

• Experience in retail leadership or management (Assistant Manager / Team Leader or similar).
• A values-led people person who leads with empathy and impact.
• A customer-first mindset and passion for retail.
• Confidence working in a fast-paced, evolving retail environment.

Mansioni

• Support the Store Manager in leading and motivating your team to deliver outstanding customer experiences.
• Drive sales performance and achieve store KPIs.
• Manage store operations including visual merchandising and stock management.
• Coach and develop team members to reach their full potential.
• Contribute to Neverland’s ongoing retail transformation.

Conoscenze

Retail leadership

People management

Customer focus

Adaptability

Descrizione del lavoro

Neverland Store is on an exciting journey of transformation and we’re looking for our next aspiring Retail Leader to help pave the way.

We have an opportunity available in our Liverpool store for a passionate individual who loves retail, thrives in fast-paced environments, and wants to be part of a business where culture truly matters.

About the Role

As an ASM at Neverland, you’ll play a key role in delivering exceptional customer experiences while leading engaged, high-performing teams. You’ll be hands-on, commercially minded, and excited to grow alongside a brand that’s evolving and investing in its people.

Day to Day:

• Supporting the Store Manager in leading and motivating your team to deliver outstanding customer experiences
• Driving sales performance and achieving store KPIs
• Managing store operations including visual merchandising and stock management
• Coaching and developing team members to reach their full potential
• Actively contributing to Neverland’s ongoing retail transformation

Our Culture & TACTICAL Values

At Neverland, culture isn’t a buzzword printed on a wall somewhere - it’s embedded in how we show up for each other and the work we do every day. Our TACTICAL values guide how we lead, how we work, and how we create a workplace where everyone is safe to show up as their authentic selves:

Teamwork-Respect is the baseline. Together, we move mountains.

Accountability-Own it. Do it. Deliver with pride.

Collaboration- We don’t compete - we connect, inspire and create.

Tenacious- Resilience isn’t optional - it’s who we are.

Integrity-Do the right thing. Always.

Communication-Say it clearly. Say it kindly. Say it powerfully.

Ambition-Be bold. Build better. Aim higher.

Learning Focus-Curiosity is the catalyst. Growth is the goal.

What We’re Looking For

• Experience in retail leadership or management (Assistant Manager / Team Leader or similar)
• A values-led people person who leads with empathy and impact
• A customer-first mindset and passion for retail
• Confidence working in a fast-paced, evolving retail environment

Flexibility to work across a rotating retail roster

Why Join Neverland?

• Be part of a culture-led, values-driven business
• 9 day rotating roster with every second weekend off!
• Gifted leave and regular incentive opportunities
• Generous clothing discounts across our Heritage and external brands
• Free & Confidential EAP (Employee Assistance Program)
• Opportunities for development, progression and growth
• Work in an environment where you are respected, supported and safe to be yourself

Play a key role in an exciting period of transformation

If you’re ready to lead with heart, back yourself, and help shape the future of Neverland, we’d love to hear from you.