Retail Site Manager

Bonney Energy; Horsham; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Fuel card

Bonus scheme

Training programs

Overseas study tours

Job summary

Bonney Energy in Victoria seeks a Retail Site Manager to lead on-site teams, drive KPI performance, and ensure safe, efficient store operations. You will oversee customer service, stock, merchandising and takeaway food, while maintaining a professional image and handling customer and supplier queries.

You will report to the Retail State Manager - Victoria, requiring strong leadership, communication, and problem-solving skills, with at least 3 years in management.

Qualifications

• 3 years' experience in Leadership or Management roles.

Responsibilities

• Lead and develop on-site team to hit KPIs and priorities.
• Ensure safety via monthly inspections and toolbox meetings.
• Manage stock availability and in-store merchandising.
• Deliver excellent customer service and handle customer/supplier queries.

Skills

Leadership

Communication

Analytics

Problem solving

Organization

Time management

Empathy

Integrity

Job description

Australian-owned and operated, Bonney Energy is located across Tasmania and Victoria.

As a premier distributor of Ampol trusted fuel and lubricant products, our network of over 50 Retail and OPT (unmanned) sites provides valuable convenience for all customers with a wide range of products and services to keep you on the move!

The company's head office is based in Devonport, on the Northwest coast of Tasmania. Our Victorian operation comprises fleets based in metropolitan Melbourne, Retail locations in western Victoria, and several Fuel Depots located across the state.

About the role:

Reporting to the Retail State Manager - Victoria, the Retail Site Manager plays an integral role in leading their on-site team and delivering performance across all KPIs and business priorities.

The Retail Site Manager is responsible for the efficient and effective operation of the retail site, with Safety being our number one priority. This includes the timely completion of monthly site inspections, quarterly toolbox meetings, and delivering all required safety activities.

The Retail Site Manager will lead and support their team members to ensure high standards of Customer service are maintained within their stores, maintaining in-store stock availability and preparing takeaway food, while delivering merchandising and execution standards that always put safety and the Customer at the forefront.

This role interacts with Customers daily, so the Retail Site Manager must possess excellent Customer service and communication skills, always maintaining a professional image. As this role will involve handling Customer and supplier queries, the position holder must be able to express themselves confidently and advise or redirect Customers accordingly.

About you:

• Strong management and leadership skills.
• Positive communication and interpersonal skills.
• Commercially astute.
• Team-oriented and able to gain respect & lead a team to deliver performance.
• Analytical and able to solve problems and find solutions.
• Logical and outcome-focused.
• Ability to implement and complete activities on time and on budget.
• Self-motivated, high level of initiative and excellent organisational skills.
• Ability to progress multiple activities simultaneously.
• Patience, perseverance, and courage to deliver a challenging conversation with empathy.
• Demonstrated leadership of values, always displaying integrity and high ethical standards while modelling behaviour and motivating others to develop and grow.
• 3 years' experience in Leadership or Management roles with a passion for developing a team and delivering performance results.

What's in it for me?

• Employee benefit fuel card for discounted fuel and lubricants.
• Personal Bonus Scheme.
• Training programs and development.
• Participation in marketing programs with an opportunity to attend overseas study tours (New Sunrise Conference).

More information

For more information or a copy of the position description, please get in touch with HR at *********@bonneyenergy.com.au. You can learn more about Bonney Energy by heading to our website. www.bonneyenergy.com.au

Please note: The successful candidate will be required to provide a current national police check that has been issued within the last month.

Applications close on Friday, 6th November 2026; however, applications will be assessed as they are received, and the position will be closed once a successful candidate is found.

Bonney Energy is committed to establishing a culture that is inclusive, diverse, and compassionate. We welcome applications from people of all ages, First Nations, abilities, sexual orientations, and gender identities.