Retail Showroom Assistant

Independent Living Specialists; Bathurst; On-site; AUD 45,000 - 65,000; Full time

Benefits offered by this job

Birthday day off

Professional training and coaching

Work/life balance

Employee benefits

Community engagement

Job summary

Independent Living Specialists Bathurst is seeking a full-time Retail Showroom Assistant to join our team. You will open/close the showroom, handle transactions, and help customers explore our range from mobility aids to home care beds, with a strong focus on service excellence.

Ideal candidates bring retail experience, a customer-centric mindset, and solid communication skills; familiarity with healthcare products is a plus.

Qualifications

• Retail background and customer service experience.
• Familiar with healthcare products is a plus.
• Strong communication and interpersonal skills.
• Willingness to engage with the local community.
• SAP experience valued.

Responsibilities

• Open and close the showroom and balance transactions.
• Prepare reports and review sales data, open orders and quotes.
• Actively seek new clients, contracts and marketing opportunities.
• Assist customers with product questions and explain services offered by ILS.
• Process quotes, orders and hire contracts efficiently.
• Represent ILS in the Bathurst community and build relationships.
• Maintain WHS compliance at showroom level.

Skills

Retail background

Customer-centric mindset

Interpersonal skills

Self-motivated

Creative thinker

Problem solving

Education

Occupational Therapy

Physiotherapy

Pharmacy

Nursing

Tools

SAP

Job description

Independent Living Specialists – Bathurst NSW

Independent Living Specialists (ILS) is one ofthe largest healthcare equipment providers in Australia. With 60 retail stores, 15 warehouses and 600+ staff across four states and more to come, we are a company on the move. Our growth recognises our industry leadership in solutions, innovation and quality customer service across retail, home care, hospital and pressure care, and configured mobility.

A unique opportunity exists for a Full-time Retail Showroom Assistant at our Bathurst Showroom. You will have acustomer-centric mindset, because at ILS we are all about the customer! You will be a self-motivated, creative thinker, and seek out new opportunities.

This is a full-time role, with a real work/life balance - Monday to Friday 9:00 am - 5:00 pm

Your "New" Day to Day:

Opening and closing the showroom and balancing transactions

Preparing reports and review sales data, open orders and open quotes

Actively seeking new clients, contracts and marketing opportunities

Attending to incoming customers, assisting them with their questions and being able to convey the range of services that are available from ILS

Answer customer calls and emails to resolve issues in a timely andeffective manner

Providing information to customers about our products from physiotherapy items to mobility scooters, recliner lift chairs through to our range of home care beds, home oxygen therapy and more…

Processing quotes, orders and hire contracts efficiently

Driving process efficiency and striving for continual improvement

Being the face of ILS in the local community and driving relationships with customers and other local businesses

Following and managing all WHS requirements at a showroom level.

About You:

You may have a strongRetail backgroundand want to apply your skills in the Allied Health industry.

You may have studied or worked in Occupational Therapy, Physiotherapy, Pharmacy or Nursingand are looking for a position where you can adapt your knowledge.

You will be keen togo above and beyondto interact with your community and increase store exposure

You will have acustomer-centricmindset, because at ILS we are all about the customer!

You will bewell presented,professionalandcourteous

You will havefantastic interpersonal skillsandlove connecting with peoplefrom all walks of life

Have agenuinedesire to help otherswith your knowledge and abilities.

You will have second to noneadministration skills,including the ability toprioritizeyour time

You may have SAP experience, which isnot required but is highly valued.

You will be aself-motivated,creative thinker,able to problem solve and seek out new opportunities

What's In It For You:

Job security

A permanent full-time role.

A paid day off for your Birthday each year!

Professional and supportive team environment

Ongoing extensive training and coaching

Employee benefits and rewards.

Work/life balance.

ILS is an NDIS Provider and therefore all ILS Employees are required to provide Right to Work in Australia. This role will require you to hold a NDIS Worker Screening Check.

To find out more about ILS please go to https://ilsau.com.au/working-at-ils