Retail Security & Safety Specialist

OCS; Western Australia; On-site; AUD 42,000 - 55,000; Full time

Job summary

OCS is seeking a Retail Security Officer in Western Australia to protect customers, staff and stock in a busy store. You will be a visible deterrent to criminal activity, monitor premises, respond to alarms and liaise with management to maintain safety.

You will conduct patrols, monitor CCTV, perform searches when required, complete incident reports, and deliver excellent customer service while upholding company policies. The role operates on a 4 on 4 off shift pattern with varied daytime hours.

Responsibilities

• Act as a visible security presence within the store, deterring theft and anti-social behaviour.
• Conduct regular patrols of the store premises, ensuring safety and security at all times.
• Monitor CCTV and other security equipment to identify and respond to suspicious activities.
• Carry out searches of individuals if required in accordance with company policies.
• Respond to alarms and incidents promptly, escalating issues to management or law enforcement as necessary.
• Complete detailed and accurate incident and observation reports.
• Liaise with store management and staff to address security concerns or potential threats.

Job description

OCS is seeking a Retail Security Officer in Western Australia to protect customers, staff and stock in a busy store. You will be a visible deterrent to criminal activity, monitor premises, respond to alarms and liaise with management to maintain safety.

You will conduct patrols, monitor CCTV, perform searches when required, complete incident reports, and deliver excellent customer service while upholding company policies. The role operates on a 4 on 4 off shift pattern with varied daytime hours.