Retail Sales Training Specialist- Burpengary

4WD Supacentre; Burpengary; On-site; AUD 90,000 - 120,000; Full time

Job summary

4WD Supacentre is seeking a Retail Sales Training Specialist to shape store success by building winning sales teams and embedding our sales culture across existing stores and the New Store Rollout Program. You will travel to stores, lead host store engagements and support critical early trading phases.

You’ll develop induction programs, product knowledge, sales techniques and customer experience training, ensuring teams deliver consistent, outstanding results across the network.

Qualifications

• Experience delivering in-person training with proven sales success.
• Passion for developing and building high-performing teams.
• Strong knowledge of 12V products and solutions to coach teams.
• Excellent leadership, communication and relationship-building abilities.

Responsibilities

• Lead assigned stores to deliver sales targets and KPIs.
• Coach, mentor and develop sales staff into high-performing teams.
• Build a culture focused on customer experience and sales performance.
• Turn insights into action to improve sales and customer experience.
• Champion the 12V category and educate customers with confidence.
• Ensure every customer receives an exceptional experience, every time.
• Collaborate with Zone/Store Managers and Retail Ops to roll out new stores.

Skills

In-person training

Leadership & coaching

Sales leadership

Communication skills

Customer-focused

Energy & resilience

Hands-on leadership

Job description

Who We Are

We're 4WD Supacentre — the home of Adventure Kings and Australia's leading retailer for 4WD, camping, touring, and outdoor adventure gear.

We're more than just a retail business. We are one of Australia's largest and fastest-growing 12V sales businesses, helping customers power everything from weekend camping trips to off-grid touring adventures, lifestyle solutions and more!. From batteries and solar to fridges, lighting, charging systemsand complete vehiclefit-outs, our stores are trusteddestinations for customers looking for expert advice and great value.

Built for the bush and powered by everyday legends,we've grown by doing thingsdifferently. We don't follow the pack—we lead it. Our business is driven by value, innovation, and a passion for helping Australians get outdoors with confidence.

We're a businessbuilt on energy,ambition and a passion for winning. As we continueto grow, we're looking for leaders who love developing people, driving sales, and creating high-performing teams.

The Opportunity

As a RetailSales Training Specialist, you'll play a critical role in shaping the success of our business through strong sales performance, across both existing stores, and our New Store Rollout Program. You'll work with Zone and Store Managers, to develop sales teams, drive sales growth, and build a high-performance culture that delivers results. Your job is to build winning teams.

This is a highly field-based role, requiring travel across the growing store network.

The successful candidate must be comfortable leading a host store for up to 4 weeks at a time, supporting new store openings and remaining on-site through the critical early stages of trading.

If you're energised by developing people, winning together, and delivering outstanding commercial outcomes, this is the opportunity you've been looking for.

What You'll Be Responsible For

As a Retail Sales TrainingSpecialist, you'll be responsible for embedding our sales culture into new teams, leading training across Induction, product knowledge, sales techniques, systems and

customer experience training.

You'll:

• Lead your assigned store to deliver sales targets and strong measurable KPIs.
• Coach, mentor and develop Sales Staff into confident, high-performing individuals.
• Build a culture where customer experience, sales performance and winning become the standard.
• Turnbusiness insights into action that improves sales and customer experience.
• Champion our 12V category, ensuring teams have the productknowledge, confidence, and selling capability to deliver outstanding customer solutions.
• Ensure every customer receives an exceptional experience, every time.
• Work with Zone Managers,Store Managers and the Retail Operations team to supportthe New Store rollout program’s growing network.

What Success Looks Like

Success isn't measured by reports—it's measured by the performance of your people.

You will ensurethat every new store tradeswith a confident, capable and customer focusedteam.

You know how to:

• Develop high-performing, engaged teams.
• Knows how to build a sales culture that people want to be part of.
• Uses data to uncover opportunities and improve performance.
• Build capability in specialist categories such as 12V, giving teams the confidence to educate customers, recommend the right solutions, and drive sustainable category growth.
• Create a winning culturewhere people are motivated, accountable, and proud of what they achieve.

What You'll Bring

We're looking for someone with:

• Experience delivering in person training with proven sales success.
• A genuine passion for developing and building high-performing teams.
• Sound knowledge of 12V productsand solutions, with the abilityto coach teamsand drive category performance.
• Strong commercial acumen and the ability to turn numbers into action.
• Exceptional leadership, communication and relationship-building skills.
• A customer-first mindset and a passion for excellence.
• Energy, resilience and a genuinelove of sales.
• A hands-on leadership style—you'll be in stores, not behind a desk.

Why Join 4WD Supacentre?

At 4WD Supacentre, you'll join a business that'sgrowing, investing, and creating opportunities for people who want to build an exciting career.

You'll work alongsidepassionate people, be trusted to make an impact, and have the opportunity to influence the success of multiple stores and hundreds of team members.

If you're the kind of leader who believes greatsales come from great people,and you're readyto build winning teams that deliver outstanding results, we'd love to hear from you.

Adventure starts here. So does your next leadership journey.

Company Overview

4WD Supacentre is one of Australia's leading and fastest growing omni-channel retailers. We are a family-operated business that specialises in outdoor recreation and lifestyle products. Our people are passionate about the outdoors and the lifestyle that we can bring to our customers and the community.