Retail Sales Garden Centre

Work Initiatives; Ballarat; On-site; AUD 45,000 - 55,000; Full time

Job summary

Spot on Pots and Nursery is seeking a Retail Sales Assistant for our garden centre. The role involves customer service, POS operation, stock handling, and maintaining attractive display areas in both the retail and nursery sections.

The position is full-time with rotating weekend shifts; part-time options may be considered for the right candidate. Training will be provided to build plant knowledge and product expertise.

Qualifications

• Previous retail or customer service experience preferred.
• Plant knowledge or interest in gardening highly regarded (training provided).
• Strong attention to detail and pride in presentation.
• Friendly, reliable, and a genuine team player.

Responsibilities

• Deliver excellent customer service and assist with product selection.
• Operate the POS system efficiently.
• Assist with stock management, unloading deliveries, and heavy lifting.
• Maintain high standards of visual merchandising and store presentation.
• Keep the retail areas and nursery tidy and welcoming.

Skills

Retail experience

Customer service

Plant knowledge

Attention to detail

Team player

Manual handling

Tools

POS system

Job description

Retail Sales Assistant - Spot on Pots and Nursery

Location: Delacombe, Vic, 3356

Work type: Full Time (including weekend work on a rotation) may be able to offer Part-Time to the right person (weekends still needed)

Category: Retail / Garden & Outdoor

About Us

At Spot on Pots and Nursery, we're a proud, family-operated independent garden centre dedicated to helping our customers create beautiful, healthy gardens and outdoor spaces. We've built our reputation on friendly service, quality plants, and expert advice, offering everything from lush greenery to pots, garden décor, giftware and more. If you love working with people and enjoy being surrounded by nature, this is the perfect place to grow your career!

About the Role

We're looking for an enthusiastic and reliable Retail Sales Assistant to join our friendly team. This hands-on role involves assisting customers, operating the point of sale, handling stock, and maintaining the presentation of our retail area and nursery.

You'll be working full-time, with rotating weekend shifts required as part of the roster.

Key Responsibilities

• Deliver excellent customer service and assist with product selection
• Operate the point-of-sale (POS) system efficiently
• Assist with stock management, unloading deliveries, and heavy lifting
• Maintain high standards of visual merchandising and store presentation
• Help keep the retail areas and nursery tidy and welcoming

About You

• Previous retail or customer service experience preferred
• Plant knowledge or an interest in gardening highly regarded (training provided)
• Strong attention to detail and pride in presentation
• Comfortable with manual handling and working on your feet
• Friendly, reliable, and a genuine team player

Why You'll Love Working with Us

• Join a supportive, family-run team that values hard work and a positive attitude
• Enjoy helping people and working with beautiful plants every day
• Learn more about plants, garden retail, and visual merchandising
• Great variety in your work — no two days are the same!

Additional Information

We are open to hiring two part-time staff or even one full-time and one part-time for the RIGHT people. We will be hiring QUICKLY, ideally looking for someone who can start before the end of October.