Retail Sales & Dispatch Storeperson

National Pumping & Irrigation; Nambour; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Extensive training opportunities

Career progression

Supportive, down-to-earth culture

Job summary

National Pumping & Irrigation – Nambour QLD is seeking a Retail Sales & Dispatch Storeperson to join our Nambour branch. You’ll be the face of The Pump House, helping customers find the right products and ensuring the store looks welcoming.

Role involves in-store and phone service, fast, accurate sales processing via POS, product advice, and assisting dispatch with deliveries and stock. Forklift licence preferred and a driver’s licence is required.

Qualifications

• Related industry knowledge or trade qualification highly regarded.
• Customer-focused approach with strong communication skills.
• Driver's licence and forklift licence (preferred).
• Versatility to work across retail and dispatch areas.

Responsibilities

• Deliver friendly, helpful, and professional service in-store and over the phone.
• Process sales quickly and accurately through our POS system - training provided.
• Offer product advice and solutions - training provided.
• Provide leads to our project sales teams from customer enquiries.
• Process and dispatch deliveries and stock.
• Work across both the shop floor and dispatch area, maintaining a clean and safe environment.
• Work as part of a tight-knit, reliable and supportive team.

Skills

Retail sales

Customer service

Communication

Teamwork

Education

Trade qualification preferred

Tools

POS system

Stock dispatch

Forklift licence

Job description

National Pumping & Irrigation – Nambour QLD

Retail Sales & Dispatch: Salary $70k-90k+ super + incentives

• Are you looking for a business that talks straight and gives a s&^t about our people?
• Want to be part of our continued growth and expansion plans?
• Want to be supported by leaders who care and are down-to-earth?

About the Role:

We're looking for a Retail and Dispatch Storeperson to join our growing team at our Nambour branch.

As the face of The Pump House, you'll be the first person our customers see when they walk through the door (or give us a call!). From helping them find the right product, to keeping our store looking fresh and welcoming, no two days are ever the same.

About The Pump House:

With 39 years of expertise, 70+ skilled staff and branches across Nambour, Gympie, Beerwah, Maryborough and Chinchilla, The Pump House is a trusted local leader in the pumping and irrigation space.

We value hard work and people who take pride in their craft. Our culture is down to earth, and we believe in "giving a s%^t", "getting s%^t done" and solving our customers' problems.

You Will:

• Deliver friendly, helpful, and professional service in-store and over the phone
• Process sales quickly and accurately through our POS system - training provided
• Offer product advice and solutions - training provided
• Provide leads to our project sales teams from customer enquiries
• Process and dispatch deliveries and stock
• Work across both the shop floor and dispatch area, maintaining a clean and safe environment
• Work as part of a tight-knit, reliable and supportive team

About You:

• Related industry knowledge or trade qualification highly regarded (plumbing, mechanical, electrical etc.)
• A positive attitude and willingness to work as part of a tight-knit team
• Driver's licence and forklift licence (preferred)
• Versatility to work across both retail and dispatch areas
• Customer-focused approach with strong communication skills

What We Offer:

• Extensive training opportunities
• Supportive, down-to-earth culture
• Long-term job security with clear career progression

Above all, attitude matters. We're looking for someone who takes pride in what they do, works well with others and is looking for more than just their next job - we want someone who wants to build a career with us.