Customer-First Retail Sales Associate

Otr Group; Orange City Council; On-site; AUD 42,000 - 52,000; Full time

Job summary

Smokemart & Gift Box is seeking a Sales Assistant to deliver a friendly, efficient shopping experience while helping customers with their product choices. You will work in a fast-paced retail environment, handling transactions and maintaining store presentation.

The role emphasizes strong customer service, reliable cash handling, and a willingness to learn across all product pillars to support sales targets and store standards.

Qualifications

• Experience delivering friendly, helpful customer service in a fast-paced store.
• Ability to handle cash and operate POS/Eftpos with accuracy.
• Motivation to meet or exceed sales targets and KPIs.

Responsibilities

• Provide high levels of customer service and build rapport with customers.
• Demonstrate sound cash handling and EftPOS operation.
• Learn and maintain solid product knowledge across all pillars of the business.

Skills

Customer service

Cash handling

Sales orientation

Retail experience

Communication

Tools

POS system

Eftpos

Job description

Smokemart & Gift Box is seeking a Sales Assistant to deliver a friendly, efficient shopping experience while helping customers with their product choices. You will work in a fast-paced retail environment, handling transactions and maintaining store presentation.

The role emphasizes strong customer service, reliable cash handling, and a willingness to learn across all product pillars to support sales targets and store standards.