Retail Sales Assistant - 4WD & 12V

KickAss Products Pty Ltd; Sydney; On-site; AUD 50,000 - 60,000; Full time

Benefits offered by this job

Weekly sales bonuses

Staff discounts

Training and tools to learn products

Job summary

KickAss Products Pty Ltd is seeking a Retail Sales Assistant for the Eastern Creek team. You’ll help customers identify needs, recommend suitable 12V gear, and explain complex products in simple terms.

You’ll spend time on the showroom floor, build knowledge across 12V, power, camping and 4WD ranges, and work toward sales and customer service targets while assisting with stock and store presentation.

Qualifications

• Experience in face-to-face sales or customer service roles.
• Strong communication and people skills.
• Ability to understand customer needs and recommend solutions.

Responsibilities

• Assist customers on the showroom floor to determine needs.
• Discuss setup, budget and preferred products with customers.
• Explain technical products in simple terms and build product knowledge.
• Support stock, merchandising and store presentation.
• Contribute to achieving sales and service targets.
• Handle customer inquiries and warranty issues where needed.

Skills

Face-to-face sales

Retail experience

Customer service

Sales targets

Communication

Job description

Love 4WDs, camping, 12V gear or helping people find the right setup? KickAss Products is looking for a Retail Sales Assistant to join our team at Eastern Creek. We're looking for someone who is great with people, enjoys selling and has a genuine interest in the kind of gear our customers use. You might already know your way around lithium batteries, solar panels, DC-DC chargers and inverters. You might come from automotive, 4WD, camping, trade or technical retail. Or you might simply be a strong salesperson who loves this space and wants to learn more. We'd love to find someone with 12V knowledge, but we're not going to overlook a great salesperson just because they don't know everything yet. We have training tools and product resources in place to help you learn the range, understand customer setups and confidently recommend the right products.

About KickAss

Since 2007, KickAss Products has grown into one of Australia's leading adventure and 12V brands, helping more than 600,000 customers power their 4WDs, caravans, campsites and off-grid setups. We sell everything from lithium batteries, solar and charging systems through to fridges, camping gear, lighting and 4WD accessories. We're not a stuffy corporate retailer. Our stores are about real advice from people who understand the gear and genuinely want to help customers get the right setup.

What you'll be doing

You’ll spend most of your time on the showroom floor helping customers work out what they actually need. You’ll also:

• Talk with customers about their setup, needs and budget
• Recommend products and solutions that genuinely suit them
• Explain technical products in a simple, practical way
• Build your knowledge across our 12V, power, camping and 4WD ranges
• Work towards sales and customer service targets
• Assist with stock, merchandising, inventory and store presentation
• Help with customer enquiries and warranty claims
• Share your knowledge with the team if you're already experienced in 12V

Love 4WDs, camping, 12V gear or helping people find the right setup? KickAss Products is looking for a Retail Sales Assistant to join our team at Eastern Creek. We're looking for someone who is great with people, enjoys selling and has a genuine interest in the kind of gear our customers use. You might already know your way around lithium batteries, solar panels, DC-DC chargers and inverters. You might come from automotive, 4WD, camping, trade or technical retail. Or you might simply be a strong salesperson who loves this space and wants to learn more. We'd love to find someone with 12V knowledge, but we're not going to overlook a great salesperson just because they don't know everything yet. We have training tools and product resources in place to help you learn the range, understand customer setups and confidently recommend the right products.

• Talk with customers about their setup, needs and budget
• Recommend products and solutions that genuinely suit them
• Explain technical products in a simple, practical way
• Build your knowledge across our 12V, power, camping and 4WD ranges
• Work towards sales and customer service targets
• Assist with stock, merchandising, inventory and store presentation
• Help with customer enquiries and warranty claims
• Share your knowledge with the team if you're already experienced in 12V

Who we're looking for

You’ll be a great fit if you:

• Have experience in face-to-face sales, retail, trade counter sales or customer service
• Are confident, friendly and comfortable starting conversations with customers
• Enjoy understanding what someone needs and recommending the right solution
• Are motivated by sales targets and delivering great customer service
• Have an interest in 4WDing, camping, caravanning, touring, automotive or the outdoors
• Are comfortable learning technical products
• Are reliable, energetic and happy to get involved in all areas of the store
• Can work a retail roster including weekends

Experience with 12V systems, lithium batteries, solar, DC-DC chargers, inverters, auto electrical, caravan, RV or marine products is highly regarded, but not essential.

What's in it for you?

• Weekly sales bonuses for achieving sales and service targets
• Awesome staff discounts across the KickAss range
• Training and sales tools designed to help you learn the products and sell with confidence
• Genuine career opportunities with a fast-growing Australian brand
• A down-to-earth team with a shared interest in 4WD, camping and adventure
• The chance to build real knowledge across 12V, power and off-grid products

Sound like you?

You don't need to tick every box. If you're a strong salesperson, love helping customers and have a genuine interest in 4WD, camping, automotive or 12V products, we'd love to hear from you. You must have Australian working rights to be considered for this role.