Retail Sales Assistant

Kaisercraft Pty; Torquay; On-site; AUD 34,000 - 44,000; Full time

Benefits offered by this job

50% staff discount

Employee Assistance Program (EAP)

Family oriented environment

Job summary

Kaisercraft is seeking an enthusiastic Retail Sales Assistant for our Torquay store. This casual role centers on delivering excellent customer service, maintaining a welcoming presentation, and sharing product knowledge to help customers choose confidently.

You will also handle store operations, unpack deliveries, replenish stock, and support promotional and visual merchandising efforts while keeping a neat, inviting environment. Weekend and late-night availability is preferred.

Qualifications

• Experience in a customer facing role.
• Ability to create a memorable customer experience.
• Motivated to sell Kaisercraft products.
• Reliable with attention to detail and good communication.
• Can work autonomously, problem solve and take initiative.
• Flexible across 7 days including weekends.
• Shifts are 2-3 per week, 3-5 hours each.
• Experience with MS Office and POS systems.

Responsibilities

• Opening and closing the store.
• Assisting with day-to-day store operations.
• Demonstrating product knowledge to help customers.
• Unpacking deliveries and replenishing shelves.
• Assisting with promotional and visual merchandising initiatives.
• Maintaining store appearance and organization.

Skills

Customer facing

Communication

Problem solving

Initiative

Tools

POS System

Microsoft Office

Job description

Kaisercraft is looking for an enthusiastic and self-motivated Retail Sales Assistant to work at Torquay!

Based in Geelong, we're a family-owned business with over 100 retail stores and counting, located throughout Australia. Whilst we continue to grow, Kaisercraft have a strong focus on ensuring the Kaisercraft values are carried all the way from our Head office through to our Retail Stores. To be successful in this fun & hardworking environment, you will show Mutual Respect, Humility and Integrity and will have a growth mindset to continue to build our much-loved brand.

The Opportunity

As a casual Retail Sales Assistant, you will play an important part in ensuring all our customers receive the highest level of customer service and you will have a large focus on keeping the store well presented to showcase our beautiful product range. Outside of customer service your other duties and responsibilities may include;

Opening and closing of the store

Assisting with day-to-day store operations

Demonstratingstrong product knowledge to assist customers in making the best product choice

Unpacking deliveries and replenishing the shelves

Assist in the implementation of promotional & visual merchandising initiatives

Maintaining the store's appearance and organization to a high standard

About You:

Experience in a customer facing role

The ability to create a memorable experience and understand our customer needs

A motivated individual with a passion to sell our products

Reliable, high attention to detail and good communication skills

Ability to work autonomously, problem solve and take initiative

Flexibility across the 7 days of the week including late nights and weekends

Be happy to work on average 2-3 shifts a week which will vary from 3-5 hours long. There will also be the opportunity to pick up additional hours from time to time.

Experience using Microsoft Office suite and a POS System

Generous 50% staff discount on Kaisercraft branded products

Employee Assistance Program (EAP)

Family oriented environment

An Australian company with significant growth opportunities

The ideal candidate will be ready to embrace and uphold Kaisercraft's values and in return will be rewarded with a supportive work environment where you can grow your skillset.