Retail Sales Assistant

Berwick Village Jewellers; Melbourne; On-site; AUD 32,000 - 40,000; Part time

Benefits offered by this job

Employee discounts

Career development opportunities

Job summary

Berwick Village Jewellers in Berwick, VIC, is seeking a casual Retail Sales Assistant who can deliver exceptional customer service, help clients choose jewellery, and keep displays pristine. The role requires jewellery sales experience and availability on Fridays and Saturdays, with flexibility for other shifts.

You’ll work closely with a small team, support store operations, and assist with social media content creation. Competitive pay and employee discounts offered.

Qualifications

• Minimum 1 year retail experience.
• Jewellery sales experience essential.
• Availability to work Fridays and Saturdays.
• Strong communication skills and a friendly, professional approach.
• Ability to work independently and collaboratively within a small team.
• Reliability, honesty, enthusiasm and a positive attitude.
• Confidence using computers, point-of-sale systems, basic apps and social media platforms.
• Experience using and maintaining customer databases is essential.
• Marketing or social media experience is highly regarded.

Responsibilities

• Deliver exceptional customer service and help customers choose jewellery.
• Keep store, displays and merchandise neat and well presented.
• Process sales, handle cash and operate POS system.
• Restock merchandise, update product tickets and maintain displays.
• Accurately maintain and update customer database.
• Support Store Manager with day-to-day store duties.
• Collaborate with marketing team on social media content.

Skills

Customer service

Retail sales

Communication skills

Teamwork

POS familiarity

Social media familiarity

Tools

Point-of-sale system

CRM/database software

Job description

Casual Retail Sales Assistant — Berwick Village Jewellers

About the Role

Berwick Village Jewellers is seeking a friendly, experienced and customer-focused Sales Assistant to join our family-owned jewellery store in Berwick, VIC.

This casual position offers flexible working hours within our roster. A minimum of two years’ retail experience, jewellery sales experience, and availability to work Fridays and Saturdays are essential.

What You’ll Be Doing

• Delivering exceptional customer service and helping customers choose jewellery that suits their needs
• Keeping the store, product displays and merchandise neat and well presented
• Processing sales, handling cash and operating our point-of-sale system
• Restocking merchandise, updating product tickets and maintaining displays
• Accurately maintaining and updating our customer database
• Supporting the Store Manager with day-to-day store duties
• Working with our marketing team to assist with social media and take photos for content

What We’re Looking For

• At least minimum of one year of retail experience is required
• Jewellery sales experience is essential
• Availability to work Fridays and Saturdays is essential, with flexibility for other shifts
• Strong communication skills and a friendly, professional approach
• The ability to work independently and collaboratively within a small team
• Reliability, honesty, enthusiasm and a positive attitude
• Confidence using computers, point-of-sale systems, basic apps and social media platforms
• Experience using and maintaining customer databases is essential
• Marketing or social media experience is highly regarded

What We Offer

We offer a supportive and inclusive workplace, competitive pay rates, employee discounts and opportunities for career development. As a family-owned business, we value our team and encourage a healthy work-life balance.

About Us

Berwick Village Jewellers has proudly served the local community for over 45 years. We are passionate about quality jewellery and exceptional customer service, and we’re looking for someone who shares that commitment to join our team.