Retail Sales Assistant

Dyson Institute; New South Wales; Hybrid; AUD 34,000 - 44,000; Full time

Benefits offered by this job

Learning opportunities

Parental leave

Incentives program

Job summary

Dyson is seeking a Retail Assistant in Bankstown, NSW. You will deliver hands-on demonstrations, provide 5-star service, and engage customers to convert interest into Dyson owners.

This role requires availability to work Saturdays and Sundays and involves meeting sales targets while showcasing Dyson products across categories. Ideal candidates have customer service or sales experience, a premium retail background is beneficial, and you should communicate complex product details simply with a

Qualifications

• Understanding of retail principles and visual merchandising.
• Excellent customer service and communication skills.
• Able to meet sales targets and KPIs.

Responsibilities

• Deliver hands-on demonstrations of Dyson products across categories.
• Achieve individual sales KPIs while maintaining high customer service standards.
• Maintain visual merchandising to enhance in-store presence.

Skills

Customer service

Sales experience

Interpersonal skills

Communication

Job description

About Us

Dyson is a global technology enterprise. We solve the problems others choose to ignore, with surprising new inventions that defy convention and simply work better. We're growing fast and our ambition is huge - more categories, more locations and more people.

About the Role

As a Dyson Retail Assistant, you will deliver outstanding retail experiences that fascinate shoppers through the presentation and demonstration of our machines. Based in one of our retail partner stores in Bankstown and reporting to the Area Manager, our Retail Assistants are responsible for both sales and experience. At Dyson we say that our products are bought, not sold. That doesn't mean we don't sell anything, what this means is that we get to know our customers, we understand their needs, we give a 5-star service and with every purchase we strive to make the customer's life easier and better. To be suitable in this role, you will be required to work every Saturday and Sunday. You'll be responsible for achieving a sales conversion target and will achieve this through showcasing the Dyson range of products in all categories and generating interest and excitement around our machines. You'll uncover shoppers needs and match those needs with the right products, transforming them from a shopper to a Dyson owner.

Main Responsibilities

• Deliver hands on demonstrations with our customers, showcasing the unique benefits of Dyson products across the Floor Care, Environmental Control, Personal Care and Professional categories


• Taking personal responsibility for achieving individual KPIs, including daily, weekly and monthly sales whilst delivery a high standard of customer service


• Maintain a high standard of visual merchandising in your area, always looking for opportunities to increase Dyson in-store presence


• Build strong relationships with store management and staff

About You

You will understand retail principles such as visual merchandising and sales targets along with a keen interest in technology with the ability to communicate how machines work differently. A high standard of personal presentation and excellent customer service is paramount. The successful candidate will have:

• Availability for permanent weekend work


• Customer service and/or sales experience


• Experience within a premium retail environment is advantageous


• A confident approach and a friendly, engaging manner


• Strong interpersonal skills with an ability to communicate complex information simply


• Ability to work independently


• Time management skills with the ability to multi-task


• Determination, passion and drive for results


• Hard working, ambitious approach to all that you undertake in giving in-depth bespoke consultations to answer every customer's questions

What We Offer

In addition to a competitive hourly rate, you will be provided:

• Ongoing learning and development opportunities


• Above market parental leave scheme


• Competitive incentive program

Equal Opportunity Statement

Dyson is an equal opportunity employer. We know that great minds don't think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity. At Dyson we are focused on solving the problems that others have ignored; solving them first using our technology and ingenuity.

In order to achieve this we need to pioneer technologies that are different and authentic. This is the core of what we do and who we are. We must strive to create the future, every single day by developing new things, different things, things that go against the grain with a diverse and global team of ingenious minds. Dyson employs 14,000 people and is present in more than 80 countries. And while we are growing fast we want Dyson to remain a start-up in spirit with the freedom of experimentation and learning, constantly reinventing our products as well as reinventing how we work, how we sell and how we support our owners. At the same time we are working through the James Dyson Foundation, James Dyson Award and Dyson Institute to inspire future engineers and pioneering a new approach to engineering education. Underlining everything we do in this diverse environment is the need to always show respect, supporting each other as one team to overcome whatever challenges we encounter. We drive empowerment, development and equality in an inclusive environment for our people around the world. The future doesn't just happen, we look to make it happen, to achieve leaps through pioneering new ideas.