Retail Product Specialist

Apple; Sydney; On-site; AUD 55,000 - 75,000; Full time

Job summary

Apple Retail is seeking a Specialist who builds brand loyalty by understanding customer needs and delivering an exceptional shopping experience. You’ll tailor recommendations, educate customers on products and services, and contribute to an inclusive store environment.

Availability may include nights, weekends, and holidays. As part of Apple, you’ll stay informed about product options and purchase processes, support peers, and help create owners of Apple products and services throughout the

Qualifications

• Knowledge of Apple products and services.
• Personalise solutions based on customer needs and communicate them.
• Demonstrate customer service in a fast-paced environment with multiple customers.

Responsibilities

• Deliver excellent service by understanding customer needs and presenting products and services.
• Stay up to date on Apple products, services, purchase options and sales processes.
• Support peers by sharing knowledge and assisting in ownership opportunities.

Skills

Knowledge of Apple products

Personalised recommendations

Customer service

Teamwork

Curiosity/learning

Job description

Apple Retail is seeking a Specialist who builds brand loyalty by understanding customer needs and delivering an exceptional shopping experience. You’ll tailor recommendations, educate customers on products and services, and contribute to an inclusive store environment.

Availability may include nights, weekends, and holidays. As part of Apple, you’ll stay informed about product options and purchase processes, support peers, and help create owners of Apple products and services throughout the