Retail Process Improvement Specialist

USA

Australia

On-site

AUD 80,000 - 100,000

Full time

10 days ago

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Benefits offered by this job

Competitive salary

Flexible working options

Wellness centre & in-house restaurant

Subsidised onsite childcare

Staff discounts across brands

24/7 Wellness support

Career growth (local & global)

Dog-friendly office

Job summary

Cotton On is hiring a Retail Solutions Specialist for a 12-month contract to enhance efficiency across retail teams. You will identify friction points in processes and systems, working with stakeholders to design and deliver strategic, data-driven solutions.

This role focuses on continuous improvement and timely issue resolution to enable seamless retail experiences. Join a team that values collaboration, innovation, and a positive community impact, with benefits reflecting its people-first

Qualifications

Exceptional communication abilities enabling effective interaction and collaboration.
Ability to influence outcomes through communication and relationship-building.
Ability to manage competing priorities with resilience and adaptability.
High-level knowledge of COG retail systems and processes.
Solutions-oriented mindset contributing to continuous improvement initiatives.
Able to embody Cotton On values in professional and personal conduct.

Responsibilities

Identify and eliminate friction points in processes and systems to improve efficiency.
Work with stakeholders to design and deliver strategic retail solutions using data analysis.
Gather and apply feedback to support continuous improvement and timely issue resolution.
Keep stakeholders informed throughout each project and ensure alignment with business goals.