Retail Ops Associate — Mindful Movement & Unlimited Yoga

ALO | Australia; Sydney; On-site; AUD 30,000 - 36,000; Part time

Benefits offered by this job

Team discount

Wellness Club membership

Clothing allowance

Career growth opportunities

Job summary

ALO in Sydney is seeking an Operations Associate to drive profitability and efficiency in our store team. You will work with the Operations & Visual Management team to complete tasks, provide feedback, and support total store operations.

This part‑time role requires 24 hours per week, constant movement on floor and in stockroom, and the ability to lift up to 15 kg. You will manage inventory, shipments, replenishment, merchandising, and uphold visual standards while delivering great guest

Qualifications

• 1+ years prior work experience in a client‑centric, sales & operational environment
• Passion for customer service and delivering exceptional experiences
• Self‑motivated with a desire to achieve results and excel individually, and as a team
• Aligns with and embodies ALO's Guiding Principles
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 10‑15KG
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift

Responsibilities

• Execute inventory management processes effectively with a focus on maximizing inventory accuracy & reducing shrink
• Investigate and root cause inventory accuracy issues, partnering with the General/Store Manager to escalate process or system gaps
• Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra‑day sales floor replenishment, floor set updates, and supply management
• Maintain and champion strong visual standards for the sales floor
• Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Support a safe work environment and efficient operation through strong stockroom standards and processes
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
• Execute company‑level operations‑focused directives, projects and initiates, in partnership with the Operations & Visual Management team.
• Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
• Demonstrate strong business acumen by leveraging metrics to support business‑driving strategies
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Identify product concerns and communicate inventory needs to support the business goals
• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently.

Skills

Customer service

Communication

Teamwork

Adaptability

Job description

ALO in Sydney is seeking an Operations Associate to drive profitability and efficiency in our store team. You will work with the Operations & Visual Management team to complete tasks, provide feedback, and support total store operations.

This part‑time role requires 24 hours per week, constant movement on floor and in stockroom, and the ability to lift up to 15 kg. You will manage inventory, shipments, replenishment, merchandising, and uphold visual standards while delivering great guest