Retail Operations Manager: Growth, Budgets & Team Leadership

SAMAD VILLAGE PTY LTD; Sydney; On-site; AUD 80,000 - 85,000; Full time

Benefits offered by this job

Full-time position

Career growth opportunities

Supportive work environment

Job summary

SAMAD VILLAGE PTY LTD T/A FLIPP BURGERS in Box Hill, NSW, is seeking an experienced Retail Manager to oversee daily operations and staff development. You will drive procurement, inventory control, pricing and promotions while maintaining product quality and customer service standards.

The role emphasizes budgeting, supplier management, and ensuring health and safety compliance in a fast-paced casual dining environment. Full-time employment with growth opportunities.

Qualifications

• Strong retail operations and store management skills.
• Procurement, purchasing and supplier management skills.
• Strong inventory and stock control skills.
• Pricing, budgeting and financial management skills.
• Sales and promotional strategy development.
• Marketing and advertising coordination skills.
• Strong customer service and communication skills.
• Staff recruitment, training and performance management skills.
• Leadership and team supervision skills.

Responsibilities

• Develop and apply procurement and pricing strategies while establishing pricing structures for the outlet.
• Oversee the selection of product ranges, maintain appropriate inventory quantities, and set operational service benchmarks for the store.
• Manage supplier relationships to ensure timely delivery of ingredients and store supplies.
• Prepare and manage the store’s operational budget to ensure effective financial planning.
• Keep accurate documentation of inventory status and monitoring all store-related financial activities.
• Coordinate daily operational activities to ensure smooth service delivery and high customer satisfaction.
• Oversee the promotion of the store’s offers and coordinate advertising activities to enhance customer reach.
• Manage the sale of products and services while ensuring customers receive guidance on suitable usage of items offered.
• Monitor food quality and presentation standards to maintain brand consistency across all products.
• Oversee employee recruitment, conducting training, and monitoring staff performance and supervision.
• Ensure all operations adhere to workplace health and safety requirements.
• Analyze sales data and customer feedback to identify trends and implement strategies for business growth.

Skills

Retail operations

Procurement

Inventory control

Pricing & budgeting

Sales strategy

Marketing coordination

Customer service

Staff recruitment

Team leadership

Job description

SAMAD VILLAGE PTY LTD T/A FLIPP BURGERS in Box Hill, NSW, is seeking an experienced Retail Manager to oversee daily operations and staff development. You will drive procurement, inventory control, pricing and promotions while maintaining product quality and customer service standards.

The role emphasizes budgeting, supplier management, and ensuring health and safety compliance in a fast-paced casual dining environment. Full-time employment with growth opportunities.