Retail Operations Leader

Orchard HRO Pty; City of Melbourne; Ibrido; AUD 90.000 - 130.000; Tempo pieno

Descrizione del lavoro

Orchard HRO Pty is seeking a high-calibre retail operations leader to advance their career within a national retail network. The role involves managing a portfolio of established businesses, driving sales, profitability and customer experience while working hands-on in the field and guiding site-level teams.

You will develop practical actions from sales and financial data, build strong relationships with owners and managers, and support growth initiatives, including new site openings and

Competenze

• Experience leading multi-site retail operations with a track record of delivering results.
• Strong commercial awareness and ability to read sales, performance and financial data.
• Proven ability to lead, coach and influence diverse teams and stakeholders.
• Willingness to travel regularly between sites and operate autonomously within a broader strategy.

Mansioni

• Manage a portfolio of established retail businesses, focusing on sales, profitability, customer experience and operations.
• Build strong relationships with business owners and managers to influence outcomes.
• Utilise sales, financial and operational data to identify opportunities and implement actions.
• Spend significant time in the field visiting sites to understand ground realities.
• Address operational challenges and competing priorities with practical solutions.
• Support new site openings, acquisitions, transitions and growth initiatives.
• Collaborate with internal teams to implement initiatives that improve network performance.
• Identify opportunities for continuous improvement and turn ideas into action.
• Maintain autonomy over portfolio priorities while aligning with organisational strategy.

Conoscenze

Retail operations

People leadership

Commercial awareness

Stakeholder management

Problem solving

Autonomy

Travel willingness

Descrizione del lavoro

An exciting opportunity for a high-calibre retail operator ready to take the next step in their career.

We are working with an established Australian consumer brand with a significant national retail network to identify a high-calibre leader looking to advance their career in the retail industry.

It's a great opportunity for someone who has built a strong track record in retail operations and is ready to broaden their commercial exposure, take on greater responsibility and accelerate their career.

The Role

• Manage a portfolio of retail businesses, working with operators to improve sales, profitability, customer experience and operational performance.


• Build strong relationships with business owners and managers, earning their trust and influencing positive outcomes.


• Use sales, financial and operational information to identify opportunities, understand performance and develop practical actions.


• Spend significant time in the field, visiting sites and understanding what is happening on the ground.


• Work through operational challenges and competing priorities, finding practical solutions that deliver results.


• Support new site openings, acquisitions, transitions and other growth initiatives.


• Partner with internal teams to implement initiatives that improve business and network performance.


• Identify opportunities for continuous improvement and help turn ideas into action.


• Manage your own portfolio and priorities with genuine autonomy, while working within broader organisational strategy.

About You

• We're looking for a high-performing retail or operations professional with the potential to become a future leader.


• A strong track record of delivering results in retail, operations or a similar environment.


• Commercial awareness and confidence working with sales, performance and financial information.


• Strong people leadership and the ability to influence others.


• A practical, hands-on approach to problem solving.


• The ability to build strong relationships and credibility with a range of stakeholders.


• Initiative, energy and the desire to take on greater responsibility.


• Strong organisational skills and the ability to work autonomously.


• A genuine interest in developing your career beyond traditional multi-site retail management.


• A current full Australian driver's licence and willingness to travel regularly between sites.

The Opportunity

• Responsibility for a portfolio of established businesses.


• Direct exposure to business owners and senior stakeholders.


• Broader commercial and financial experience.


• The opportunity to influence sales, profitability and operational performance.


• Exposure to growth, change and strategic initiatives.


• Genuine autonomy and flexibility across your portfolio.


• A combination of field-based work, office time and working from home.


• The support of an established national team.