Retail Manager: Lead Store Ops & Customer Experience

Dynamic Personnel; Newcastle; On-site; AUD 72,000 - 88,000; Full time

Benefits offered by this job

Competitive salary

Superannuation

Career growth opportunities

Supportive work environment

Job summary

New Pacific Glory Enterprises Pty Ltd is seeking an experienced Retail Manager to lead the daily operations of our 7-Eleven store in Wallsend, NSW. This role emphasizes strong leadership, customer service, and financial performance to deliver an exceptional shopping experience.

You will oversee stock, merchandising, budgeting, and staff rosters, while ensuring safety and compliance across the business. A Diploma or higher in a related field is preferred, with at least two years of full-time

Qualifications

• Proven experience in retail management with strong leadership delivery.
• Excellent communication and customer service abilities.
• Solid understanding of inventory management and sales techniques.

Responsibilities

• Determine stock levels and service standards to support efficient retail operations.
• Plan, organise and oversee daily operations of the convenience retail site.
• Monitor inventory, coordinate stock ordering and maintain accuracy of stock records.
• Develop and implement purchasing, pricing, marketing and promotional strategies to drive sales.

Skills

Leadership

Customer service

Inventory management

Data analysis

Planning

Education

AQF‑relevant Diploma or higher

Job description

New Pacific Glory Enterprises Pty Ltd is seeking an experienced Retail Manager to lead the daily operations of our 7-Eleven store in Wallsend, NSW. This role emphasizes strong leadership, customer service, and financial performance to deliver an exceptional shopping experience.

You will oversee stock, merchandising, budgeting, and staff rosters, while ensuring safety and compliance across the business. A Diploma or higher in a related field is preferred, with at least two years of full-time