Retail Manager: Lead Growth & Customer Service

Work Initiatives; Cairns Regional; Presencial; AUD 75.000 - 85.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Excellent workplace conditions and现代设施

Ongoing training and professional发展机会

Secure, permanent, full-timeemployment

Descripción de la vacante

Work Initiatives is seeking a skilled Retail Manager to lead a fast-paced retail site in Australia. You will drive sales performance, oversee daily operations and mentor a cohesive team while maintaining top customer service standards.

The role requires flexibility to work rotating shifts across a seven-day roster, with a clear focus on merchandising, staff development and cost control. Diploma or higher in Business is preferred, and permanent, full-time employment is offered.

Formación

• Minimum 1-3 years of experience as a Retail Manager.
• Diploma or higher qualification in Business, Business Management or a related discipline.
• Demonstrated leadership skills, with the ability to organise, motivate, mentor and manage staff effectively.
• Strong customer service orientation with excellent communication and interpersonal skills.
• Excellent organisational and time-management skills with ability to prioritise tasks and meet deadlines.

Responsabilidades

• Implementing effective visual merchandising strategies to maximise sales and enhance store presentation.
• Developing and executing business strategies to improve store performance and achieve sales targets.
• Identifying new sales opportunities and optimising product ranges and SKU selection.
• Overseeing daily store operations to ensure efficiency and operational excellence.
• Leading, supervising and mentoring retail team members to achieve business objectives.
• Maintaining high standards of customer service and enhancing the overall customer experience.
• Monitoring inventory levels and implementing stock control measures to minimise loss and damage.
• Managing staff wages, operating expenses and overall store budgets.
• Monitoring costs and interpreting financial reports, including profit and loss statements, to support business performance.

Conocimientos

Leadership

Customer service

Communication

Time management

Staff mentoring

Educación

Diploma or higher in Business/Business Management or related

Herramientas

EFTPOS

Cash registers

POS systems

Descripción del empleo

Work Initiatives is seeking a skilled Retail Manager to lead a fast-paced retail site in Australia. You will drive sales performance, oversee daily operations and mentor a cohesive team while maintaining top customer service standards.

The role requires flexibility to work rotating shifts across a seven-day roster, with a clear focus on merchandising, staff development and cost control. Diploma or higher in Business is preferred, and permanent, full-time employment is offered.