Retail Manager - atomica Doncaster

Wesfarmers Health; Melbourne; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Rotating roster

Paid parental leave

Staff discount (20%)

Leadership training

Staff recognition program

Job summary

atomica, part of Wesfarmers Health, is seeking an experienced Retail Manager to lead our beauty-focused team in Melbourne. You’ll inspire a team to deliver standout customer experiences, train staff, and model the atomica standard of service across our stores.

With at least 5 years in a senior retail role, you’ll manage rosters, hit sales targets, and foster a welcoming, high-energy environment that helps customers glow.

Qualifications

• At least 5 years of leadership experience in a large, fast-paced retail environment.
• Passion for cosmetics, skincare and beauty with a customer-first mindset.
• Strong communication and team coaching abilities.

Responsibilities

• Lead and motivate the store team to deliver exceptional customer experiences.
• Train, mentor and provide feedback to staff to ensure high service standards.
• Guide rostering and scheduling to meet budget targets and store needs.
• Drive sales, monitor metrics and ensure operational excellence.

Skills

Retail leadership

Customer service excellence

Communication skills

Roster management

Sales & metrics

Job description

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Ready to lead a team that lives and breathes beauty? Bring your leadership sparkle and help us shake up beauty retail—the atomica way.

• Fulltime leadership opportunity
• Rotating roster

About us:

Part of Wesfarmers Health, atomica is the latest destination for all things beauty. Our mission is to help Australia glow and become the go-to place for beauty lovers everywhere. At atomica, we believe beauty should be accessible and affordable, offering a wide range of beauty and wellbeing products and services for all. Since launching our flagship store at Castle Towers, atomica has expanded to 13 locations across Australia, spanning Mandurah in Western Australia, Townsville in Queensland, and Tea Tree Plaza in South Australia, with more growth still to come.

We’re being known as the go to destination for trending beauty, bringing the world within reach with brands like Made by Mitchell, Titir, Medicube, Kalade and many more!

About the role:

Our Retail Managers are the true stars of our brand! They’re customer service pros who know how to make people feel welcome, inspired, and ready to glow. Every day, you’ll motivate your team to create one-of-a-kind experiences for our customers, making them feel amazing. With your love for beauty, skincare, and wellbeing, you'll lead from the front, giving your team all the tools they need through fun training, mentoring, and feedback to help them succeed. You’ll guide them in using their knowledge and skills to help our customers glow, inside and out!

What we’re looking for:

• An experienced, supportive and inspirational leader, with at least 5 years of similar experience
• Someone with exceptional retail experience, particularly in beauty (who loves leading teams that enjoy providing great customer service) and in a large, faced paced retail environment
• A genuine passion for cosmetics, skincare, fragrance and beauty
• Great communication skills (so you can form genuine connections with customers and our team members)
• Commercially minded and proven experience in meeting budget requirements
• Sales and metric focussed
• Experience with rostering & working within EBA & GRIA frameworks

What we offer:

• The opportunity to come and work for an exciting brand that is changing the face of beauty, skincare and wellbeing
• You will also be part of the Wesfarmers Health team, one of Australia’s leading health, beauty and wellness companies, where the career opportunities are endless
• In-depth initial training, including intensive product and services training to set you and your new team up for success
• Access to our Leadership training, Leadership Fundamentals to support you in your role
• Ongoing training and development and access to amazing products that are exclusive to atomica and new to the Australian market
• A rotating roster where you don’t have to work all weekend and can balance your work and outside of work activities
• Paid parental leave
• A 20% staff discount at our atomica stores and access to other staff discounts at Bunnings, Kmart, Target, Officeworks, Priceline, Clear Skincare Clinics and Instant Scripts
• Access to our recognition program, We Love Your Work awards

Aboriginal and Torres Strait Islander Applicants

Wesfarmers Health aims to become an employer of choice for First Nations Australians, through investments that attract, empower and retain First Nations team members within our stores, distribution centres, clinics and corporate offices.

As part of the Wesfarmers group, we provide authentic support through a diverse range of programs and initiatives, designed to empower you on your journey towards personal achievement and professional advancement.

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