Retail Manager

Sunny View Pty Ltd; Caboolture; On-site; AUD 75,000 - 85,000; Full time

Benefits offered by this job

Competitive salary

Full-time position

Leadership role

Professional environment

Job summary

Sunny View Pty Ltd is seeking an experienced Retail Manager to take full responsibility for the planning, organisation and control of our service station and retail operations in Caboolture on a full-time basis. This senior role requires independent decision making, financial oversight and strong staff management to achieve business targets.

You will determine product mix, pricing, and service standards, and lead purchasing, marketing and promotions to drive sales while maintaining regulatory

Qualifications

• AQF Diploma or higher in Business, Retail Management, or related field or equivalent experience.
• Minimum 3 years in a retail management role with responsibility for operations.
• Experience in budgeting, financial reporting, and cost control.
• Strong knowledge of WHS, compliance, and regulatory requirements.

Responsibilities

• Plan, direct and coordinate service station and retail store operations.
• Set product mix, stock levels, pricing, and service standards to optimise profitability.
• Develop and implement purchasing, marketing, and promotions to drive sales growth.
• Manage inventory, stock control procedures, and supplier relationships.
• Monitor financial performance, prepare budgets, analyse data, and apply cost controls.
• Maintain accurate financial, stock, and operational records for compliance.
• Recruit, train, supervise, and evaluate staff; set KPIs and performance.
• Prepare staff rosters and manage labour costs.
• Ensure high customer service levels and handle escalations.
• Ensure compliance with WHS, environmental regs and fuel handling standards.
• Monitor store presentation, cleanliness, and safety.

Skills

Budgeting

Financial reporting

Cost control

Inventory management

Staff management

Leadership

Communication

Customer service

Retail operations

Decision making

Education

AQF Diploma or higher in Business/Retail Management

Job description

About Sunny View Pty Ltd

Sunny View Pty Ltd is a well-established proprietary company operating a high-volume service station located at 47 Beerburrum Road, Caboolture QLD. The business provides retail fuel (petrol and diesel), automotive products, and a convenience store offering groceries, beverages, takeaway food, and vehicle-related services.

With consistent customer demand and strong turnover, the business requires structured retail management to oversee operations, maintain compliance, and drive commercial performance.

The Role

We are seeking an experienced Retail Manager to take full responsibility for the planning, organisation, and control of our service station and retail operations.

This is a senior role requiring independent decision-making, financial oversight, staff management, and responsibility for achieving business performance targets in line with company objectives.

Key Duties & Responsibilities

The Retail Manager will be responsible for the following core duties:

• Planning, directing and coordinating the overall operations of the service station and retail store
• Determining product mix, stock levels, pricing strategies, and service standards to optimise profitability
• Developing and implementing purchasing, marketing, and promotional strategies to drive sales growth
• Managing inventory systems, stock control procedures, and supplier relationships to ensure efficiency and cost control
• Monitoring financial performance, preparing budgets, analysing sales data, and implementing cost control measures
• Maintaining accurate financial, stock, and operational records in line with business and regulatory requirements
• Recruiting, training, supervising, and performance-managing staff, including setting KPIs and conducting evaluations
• Preparing staff rosters and managing labour costs in line with operational needs
• Ensuring a high standard of customer service and handling escalated customer complaints and issues
• Ensuring full compliance with workplace health and safety (WHS), environmental regulations, and fuel handling standards
• Implementing and enforcing company policies, procedures, and operational standards
• Monitoring store presentation, cleanliness, and safety to maintain a professional retail environment
• Liaising with business owners and stakeholders regarding performance, improvements, and operational outcomes

Essential Skills & Experience

To be considered for this role, applicants must meet the following requirements:

• AQF Diploma or higher qualification in Business, Retail Management, or a related field, or equivalent work experience
• At least 3 years of relevant experience in a retail management role with demonstrated responsibility for business operations
• Proven experience in managing staff, including recruitment, supervision, and performance management
• Demonstrated experience in budgeting, financial reporting, and cost control
• Strong understanding of inventory management and supply chain coordination
• Sound knowledge of WHS, environmental compliance, and retail regulatory requirements
• Strong leadership, organisational, and problem-solving skills
• Ability to make independent operational and financial decisions
• Excellent communication and customer service skills
• Availability to work weekends and public holidays as required

What We Offer

• Competitive salary package of AUD $75,000 – $85,000 per annum based on skills and experience
• Full-time, ongoing position with long-term stability
• A key leadership role within a growing business
• Supportive and professional working environment
• Opportunity to contribute to business growth and operational improvements