Retail Manager

Mygration Pty Ltd; Brisbane; On-site; AUD 80,000 - 85,000; Full time

Job summary

Mygration Pty Ltd is seeking a hands-on Retail Manager for one of its artisan bakery market venues in Darra, Brisbane. You will drive profitability, lead a small team, and shape the customer experience with autonomy and a focus on operational excellence.

This full-time role offers a fast-paced, sensory environment where you’ll oversee rostering, purchasing, stock control, quality checks, and team development to deliver exceptional product and service at scale.

Responsibilities

• Operations & Financial Control: Manage venue operations including rostering, purchasing, and cost of goods, ensuring budget and sustainability targets are met.
• Team Leadership & Development: Lead, coach, and inspire a team of up to 20+, onboarding, training, and performance management.
• Customer Experience & Brand Leadership: Shape customer experience and brand leadership at the venue, ensuring high service standards and product quality.

Job description

Location: Darra, QLD, 4076

Full-Time: Immediate start

Job Title: Retail Manager

Salary range: $79,500 - $85,000

Job Closure date: 30 days

ABOUT THE ROLE

Our client is an acclaimed artisan bakery built on craftsmanship, community, and conscious hospitality. With a loyal following and reputation for exceptional product and genuine connection, they are seeking a hands‑on Retail Manager to lead one of their high‑profile market venues.

This is a leadership role for someone who thrives in a fast‑paced, sensory environment—where a market stall carries the same warmth and intention as a fine dining room. You’ll have genuine autonomy to shape the customer experience, develop your team, and drive profitability. If you lead with empathy and pride in operational excellence, this is for you.

KEY RESPONSIBILITIES

Operations & Financial Control

• Manage venue operations including rostering, purchasing, and cost of goods, ensuring budget and sustainability targets are met.
• Flex labour hours dynamically in response to real‑time business and weather conditions.
• Oversee stock control, invoice accuracy, and wastage reduction through proactive management.
• Conduct quality checks and resolve defects before product reaches customers.
• Identify operational improvements and collaborate with production and quality assurance teams.

Team Leadership & Development

• Lead, coach, and inspire a team of up to 20+, fostering warmth, accountability, and shared purpose.
• Manage the full performance cycle—onboarding, feedback, training, and career progression.
• Handle performance matters confidently and compassionately, in line with Fair Work standards.
• Participate in recruitment, ensuring new hires align with the brand’s values and service ethos.
• Champion change and ensure the team is equipped and motivated to adapt.

Customer Experience & Brand Leadership

• Embod…