Retail Financial Crime Operations Lead

Tabcorp; Sydney; On-site; AUD 140,000 - 190,000; Full time

Benefits offered by this job

Flexible leave

Parental leave (18 weeks)

Wellbeing programs

Employee discounts

Job summary

Tabcorp is seeking a Financial Crime Operations Manager for the Retail Channel to lead a team of analysts monitoring customer activity and assessing risk across our retail portfolio. You will drive risk outcomes, regulatory compliance and operational excellence in a dynamic, regulated environment.

The role partners with risk, compliance, fraud and technology teams to strengthen controls and effectiveness, ensuring high-quality outcomes for customers and the business.

Qualifications

• Experience in financial crime, compliance, fraud or customer due diligence functions
• Proven ability to lead and develop operational teams
• Strong understanding of AML obligations and financial crime risk management practices
• Ability to manage investigations and complex risk matters
• Strong stakeholder engagement and communication skills
• Financial crime qualification or related industry experience valued

Responsibilities

• Lead and develop a high-performing team of Financial Crime Analysts
• Oversee customer monitoring and enhanced due diligence activities
• Manage workflow priorities to achieve service and quality standards
• Review investigations and support consistent customer risk outcomes
• Partner with risk, compliance, fraud and technology stakeholders
• Identify improvements that strengthen controls and team capability

Skills

People leadership

Stakeholder engagement

Communication

Financial crime experience

Education

Financial crime qualification

Job description

Tabcorp is seeking a Financial Crime Operations Manager for the Retail Channel to lead a team of analysts monitoring customer activity and assessing risk across our retail portfolio. You will drive risk outcomes, regulatory compliance and operational excellence in a dynamic, regulated environment.

The role partners with risk, compliance, fraud and technology teams to strengthen controls and effectiveness, ensuring high-quality outcomes for customers and the business.