Retail Duty Manager: Lead Teams & Elevate Service

ALDI Stores Australia; Gladstone; On-site; AUD 40,000 - 57,000; Full time

Benefits offered by this job

Hourly rate $35.48 + shift allowances

35-hour week contract

Weekend availability advantageous

Parental leave and life event support

MyALDI Wellbeing program and health &增

Job summary

ALDI Stores Australia is seeking a Duty Manager to lead store operations during shifts, supervise team members, and deliver excellent customer service. You will open/close the store, mentor staff, and ensure product availability and safety.

This role offers extensive training and career progression within a values-driven environment. Join a team that supports work-life balance with flexible weekend availability, a 35-hour week, and strong internal promotion paths.

Qualifications

• Take initiative to improve work quality and efficiency.
• Clear and constructive feedback to the team.
• Professionalism, fairness and responsibility in every interaction.
• Ability to manage workload and stay composed under pressure.
• Lead by example and promote a positive team culture.
• Provide courteous, consistent customer service.

Responsibilities

• Opening and closing the store and supervising shifts.
• Offering feedback to the team that's clear, constructive, and inspiring.
• Assisting in training and onboarding team members.
• Being a customer service superstar and serving customers at the registers with a smile.
• Keeping shelves stocked with products so that our customers can find all their favourites.
• Keeping a keen lookout for any incidents or hazards to keep everyone safe.

Skills

Leadership

Customer service

Team supervision

Training

Safety awareness

Job description

ALDI Stores Australia is seeking a Duty Manager to lead store operations during shifts, supervise team members, and deliver excellent customer service. You will open/close the store, mentor staff, and ensure product availability and safety.

This role offers extensive training and career progression within a values-driven environment. Join a team that supports work-life balance with flexible weekend availability, a 35-hour week, and strong internal promotion paths.