Retail Customer Service Associate — 9-Month Contract

Australia Post; City Of Gosnells; On-site; AUD 79,901,000 - 90,922,000; Part time

Benefits offered by this job

Post Perks discounts

Health & wellbeing resources

Job summary

Australia Post is hiring a Retail Customer Service Officer in Western Australia on a 9-month fixed term part-time contract. You will assist customers with sales, mail and parcels, and promote products while delivering a high standard of service.

You'll join a welcoming team with training and development opportunities, plus Post Perks discounts and community-focused roles. Applicants should be capable of light lifting and standing for shifts.

Qualifications

• Experience in customer service and/or cash handling.
• Be fit to lift up to 16kg of mail and parcels and stand for shifts.
• Friendly, enthusiastic and reliable team player.
• Customer-centric approach to help communities stay connected.

Responsibilities

• Perform customer sales and service transactions.
• Handle high value transactions and process payments.
• Conduct identity services and passport interviews as required.
• Promote products and services through up-selling and cross-selling.

Skills

Customer service

Cash handling

Identity services

Up-selling

Cross-selling

Stocktaking

Administrative tasks

Job description

Australia Post is hiring a Retail Customer Service Officer in Western Australia on a 9-month fixed term part-time contract. You will assist customers with sales, mail and parcels, and promote products while delivering a high standard of service.

You'll join a welcoming team with training and development opportunities, plus Post Perks discounts and community-focused roles. Applicants should be capable of light lifting and standing for shifts.