Retail Customer Champion | Training & Growth

Genuine Parts Company; Byford; On-site; AUD 30,000 - 36,000; Full time

Benefits offered by this job

Bragging rights-Work for a MajorRetail

Ongoing training and career develop

Safe and inclusive team environment

Parental leave top-up allowance

Paid volunteer leave

Discounts across our businesses

Employee reward & recognition programs

Work-life balance (No late-night trade

Job summary

Repco Byford is hiring a Retail Assistant (Customer Sales & Service) to help local drivers, tradies, and car enthusiasts find exactly what they need while delivering a great in-person shopping experience. You’ll engage customers in person, over the phone, and online, upholding showroom standards and safety.

No automotive experience required—bring your personality, enthusiasm, and willingness to learn; comprehensive training is provided.

Qualifications

• Strong customer service skills.
• Able to learn product range and upsell where appropriate.
• Comfortable in a busy retail environment.

Responsibilities

• Provide genuine service and create moments that matter for customers.
• Maintain showroom presentation and merchandising standards.
• Assist with stock reception, dispatch, and stockroom organization.
• Support customers in-store, over the phone, and online to deliver a great shopping experience.
• Collaborate with team to achieve positive sales performance.
• Contribute to a safe showroom with a focus on customer and team safety.
• No automotive experience? Bring your personality and we’ll train you.

Skills

Customer service

Sales

Showroom presentation

Team player

Job description

Repco Byford is hiring a Retail Assistant (Customer Sales & Service) to help local drivers, tradies, and car enthusiasts find exactly what they need while delivering a great in-person shopping experience. You’ll engage customers in person, over the phone, and online, upholding showroom standards and safety.

No automotive experience required—bring your personality, enthusiasm, and willingness to learn; comprehensive training is provided.