Retail Consultant (Mackay) - Member Experience & Sales

Royal Automobile Club of Queensland; Mackay Regional; On-site; AUD 43,000 - 58,000; Full time

Benefits offered by this job

Free RACQ roadside assistance from day

Exclusive employee discounts across aP

Job summary

Royal Automobile Club of Queensland in Mackay is seeking a Retail Consultant to be the friendly face of the store, uncover customer needs, and connect members with the right insurance and assistance solutions. In this fast-paced, member-focused role, you will drive sales while delivering exceptional service and building lasting relationships with the local community.

No heavy experience required, though sales background is desirable.

Qualifications

• Sales experience is desirable; training will be provided.
• Attitude and willingness to learn are valued.
• Warm, engaging and genuinely enjoys helping people.
• Confident communication and comfort using technology.
• Happy talking to members in person and over the phone.

Responsibilities

• Drive sales by understanding member needs and matching them with the right assistance and insurance solutions.
• Deliver friendly, high-quality service to RACQ Mackay customers and build lasting relationships in the community.
• Support a fast-paced, member-focused retail team to achieve targets.

Skills

Sales experience

Customer service

Communication

Technology comfort

Job description

Royal Automobile Club of Queensland in Mackay is seeking a Retail Consultant to be the friendly face of the store, uncover customer needs, and connect members with the right insurance and assistance solutions. In this fast-paced, member-focused role, you will drive sales while delivering exceptional service and building lasting relationships with the local community.

No heavy experience required, though sales background is desirable.