Retail Business Manager

Assembly Label; Melbourne; On-site; AUD 70,000 - 100,000; Full time

Benefits offered by this job

Uniform allowance

Staff discount

Paid parental leave

Mental health day

Job summary

Assembly Label is seeking a passionate Retail Business Manager for our Smith Street store in Melbourne. This full-time role focuses on delivering operational excellence, brand-aligned customer service, and team development to grow the store’s performance and guest experience.

You will lead a team of retail stylists, train staff, and drive sales while maintaining store presentation and product knowledge across local and international fashion markets.

Qualifications

• Experience leading and motivating a retail team.
• Ability to meet sales targets and deliver engaging customer service.
• Strong communication and time management skills.

Responsibilities

• Drive weekly/monthly/annual sales and margin targets.
• Deliver high level of customer service to build brand loyalty and repeat business.
• Uphold Assembly Label's retail standards while leading by example.
• Collaborate with National Retail Manager, State Manager and Assistant Business Manager on data integrity and loss prevention.

Job description

We are seeking a passionate and experienced Retail Business Manager (Store Manager) to lead our Smith Street store. This full-time role is responsible for delivering operational excellence, fostering team culture, and providing an elevated guest experience that reflects our commitment to quality, intentional simplicity, and authentic connection.

Why We Will Love You

To be successful in this role, you will have the ability to meet sales targets and have proven experience leading and motivating a team. You will be able to deliver highly engaging customer service, with strong communication and time management skills. We are searching for someone with strong reporting skills, who is enthusiastic and welcoming to feedback. You will also possess a clear understanding of the Assembly Label values and product range. You will be leading a team of retail stylists so will have the ability to provide staff training and development, focusing on individual opportunities leading to a positive and engaged store culture. Through your proven experience, you will show us a keen understanding of both local and international fashion markets. You will need to be available to work public holidays, weekends and key retail seasons.

What's in it for you?

• Fantastic opportunity for learning, growth and development.
• The clothes! Our team members receive a generous uniform allowance.
• Family and friends staff discount.
• 12 weeks paid parental leave.
• Quarterly paid mental health day.
• An inclusive, fun and diverse team culture.

Responsibilities

• Driving sales to deliver weekly/monthly/annual sales and margin targets.
• Constantly delivering a high level of customer service to ensure brand loyalty and repeat business.
• Upholding Assembly Label's retail operational standards and procedures while leading your team by an exemplary personal standard.
• Working alongside the National Retail Manager, State Manager and Assistant Business Manager to ensure the store's data integrity and loss prevention strategies are executed in line with business targets.
• Provide consistent training and development for all staff while creating a positive and engaging store culture.
• Nurture internal relationships with other departments and stakeholders of the business.
• Maintaining the highest level of personal and store presentation standards.
• Seasonally engage with the Operations and Design teams ensuring a well-defined understanding of the product range in store.

Applying

We encourage applications from people of all backgrounds and underrepresented groups who reflect our wonderfully diverse community.