Retail Associate I OPSM | Ipswich

Luxottica Group; Ipswich City; On-site; AUD 48,000 - 60,000; Full time

Benefits offered by this job

Product allowance

Staff discounts up to 50%

Volunteer leave with OneSight

Career progression opportunities

Leonardo online learning

Job summary

OPSM in Australia is seeking a friendly retail associate to join our eyewear team. No optical experience is required – we provide world class training to ensure you feel supported while delivering an exceptional customer experience.

As part of EssilorLuxottica, you’ll have access to generous staff discounts up to 50%, a $1,500 annual product allowance, volunteering with OneSight, and clear career progression through Leonardo online learning and retail certifications.

Qualifications

• Retail, sales or customer service experience preferred.
• Excellent communication and people skills.
• Motivated with a drive to achieve targets.
• Thrives in a fast-paced environment.

Responsibilities

• Greet customers and provide an exceptional experience.
• Process orders for customers.
• Drive sales with product knowledge on luxury eyewear.
• Contribute to a positive team culture.

Skills

Customer service

Communication

Sales

Target driven

Job description

Do you want to work for the Retail Employer of the year 2025 & 2026? Well look no further!

See yourself at OPSM - become part of our family and help us make a real change in people's lives!

No optical experience is required – we provide world class training to ensure you feel supported and confident providing our customers with an exceptional experience.

At OPSM, we are passionate about opening eyes to the unseen. As a leading eye care and eyewear retailer, we have been looking after the eyes of Australians and New Zealanders for over 80 years.

Join us in guiding our customers through the exciting process of styling and personalising high-fashion frames, working with luxury brands such as CHANEL, Ray-Ban, PRADA, Gucci, Tiffany & Co,and more!

Why us?

Generous yearly $1,500 product allowance ($600 for casuals)and Family & Friends discounts of up to 50% off to splurge across all our brands – Sunglass Hut, Oakley, Ray-Ban and Laubman & Pank

Access to Family & Friends discounts up to 50% off across all our brands to share the love!

Local and global volunteering opportunities through our charity partner OneSight, including OneSight volunteer leave and the ability to become a global ambassador.

Clear career pathways for your role, with national and global progression opportunities

A world of personal and professional learning through Leonardo, our online platform, with opportunity for Retail certifications to strengthen your knowledge and capability.

Your responsibilities

Meeting and greeting customers and providing an exceptional customer experience.

Processing specialised orders for our customers

Driving sales through providing customers with informative knowledge on our luxury and cutting-edge products

Contributing to a positive and fun team culture

About you

Previous retail, sales or customer service experience

Excellent communication and people skills

Motivated with a drive to achieve targets.

Thrives in an exciting, fast-paced environment.

Who We Are

We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. We bring together the expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, creating a vertically integrated business that is uniquely positioned to address the world’s evolving vision needs. We craft exclusive eyewear brands Ray-Ban, Oakley, Oliver Peoples, Persol, Costaand more, alongside esteemed licensed brands such as Tiffany & Co, Burberry, and CHANEL whilst our cutting-edge lenses Varilux and Transitions lead the industry in innovation. In Australia and New Zealand, we operate the iconic retail and eye care brands: Sunglass Hut, Oakley, OPSM, Ray-Ban and Laubman & Pank. Every day, EssilorLuxottica’s 190,000 employees in 150 countries work towards a common mission to help people see more and be more.

As an inclusive, team-first company, our people are at the core of everything we do.

We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage.

We value flexibility and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing.

We work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating better experiences - for our customers and for each other.