Store Manager

Luxottica; City of Melbourne; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Product allowance

Family & Friends discounts

Volunteer opportunities

Rewards & Recognition program

Health insurance discounts

Job summary

OPSM on Collins Street is seeking a Store Manager to lead our high-energy team and deliver an exceptional customer experience. You will guide daily store operations, develop your team, and drive sales while upholding brand standards.

Join a globally trusted luxury eyewear retailer with access to Chanel, Ray-Ban, Prada, Gucci, Tiffany & Co, and cutting-edge wearables. No optical experience required—comprehensive training provided to help you succeed and grow within EssilorLuxottica.

Qualifications

• Proven track record of meeting/exceeding KPIs in retail.
• Experience leading teams through change and product launches.
• Strong customer focus and relationship-building skills.

Responsibilities

• Lead, coach and motivate your team to achieve and exceed sales targets.
• Oversee rostering, stock control, visual standards and compliance.
• Champion exceptional customer experiences through product knowledge.
• Recruit, develop and retain a passionate retail team.
• Create a positive, inclusive store environment.
• Drive adoption of new products and technology.

Skills

Sales leadership

Team leadership

Retail operations

Customer experience

Product knowledge

Tech-savvy

Tools

POS systems

Job description

See yourself at OPSM - become part of our family and help us make a real change in people's lives!

We are currently looking for a Store Manager to lead our Collins Street team.

No optical experience required - We provide world class training to ensure you feel supported and confident providing our customers with an exceptional experience.

At OPSM, we are passionate about opening eyes to the unseen. As a leading eye care and eyewear retailer, we have been looking after the eyes of Australians and New Zealanders for over 80 years.

Join us in guiding our customers through the exciting process of styling and personalising high-fashion frames, working with luxury brands such as CHANEL, Ray-Ban, PRADA, Gucci, Tiffany & Co, and more – including cutting-edge wearable technology such as Ray-Ban and Oakley Meta smart eyewear and Nuance Audio glasses.

You will also be joining Australia’s Retail Employer of the Year 2025 recognising the best of our industry and a testament to our incredible culture and development opportunities.

Why us?

Uncapped, monthly bonus scheme!

Hands-on exposure to innovative smart eyewear technology, including Ray-Ban Meta and Oakley Meta, and Nuance Audio glasses

Generous yearly $1,500 product allowance and Family & Friends discounts of up to 50% off to splurge across all our brands – OPSM, Sunglass Hut, Oakley, Ray-Ban and Laubman & Pank

Up to 50% off Oakley eyewear and apparel throughout the year.

Local and global volunteering opportunities through our charity partner OneSight, including OneSight volunteer leave and the ability to become a global ambassador.

Receive recognition and rewards for exceptional performance through our Rewards & Recognition Program

Exclusive discounts on health insurance, gym memberships, and various retail brands, and access to free counselling services for you and your family through our Employee Assistance Program

Your responsibilities

Lead, coach and motivate your team to achieve and exceed sales targets

Successfully lead teams through change, including the introduction of new and innovative products and technology

Drive adoption of new products by ensuring your team is confident, engaged and customer-focused

Oversee daily store operations including rostering, stock control, visual standards and compliance

Champion exceptional customer experiences through expert product knowledge

Recruit, develop and retain a passionate and capable retail team

Create a positive, inclusive and engaging store environment

About you

You’re a sales leader with a proven track record of strong achievements within a KPI structure.

Demonstrated ability to lead teams through change and support them through new initiatives

Passion for technology, innovation and learning, with a desire to stay ahead of new product launches

Proven problem-solving ability and excellent relationship-building skills.

Exceptional time management and organisational skills

Previous leadership experience, ideally in retail

Please note, due to the high volume of applications only successful candidates will be contacted. We thank you in advance for your interest in OPSM

Who We Are

We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. We bring together the expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, creating a vertically integrated business that is uniquely positioned to address the world’s evolving vision needs. We craft exclusive eyewear brands Ray-Ban, Oakley, Oliver Peoples, Persol, Costa and more, alongside esteemed licensed brands such as Tiffany & Co, Burberry, and CHANEL whilst our cutting-edge lenses Varilux and Transitions lead the industry in innovation. In Australia and New Zealand, we operate the iconic retail and eye care brands: Sunglass Hut, Oakley, OPSM, Ray-Ban and Laubman & Pank. Every day, EssilorLuxottica’s 190,000 employees in 150 countries work towards a common mission to help people see more and be more.

As an inclusive, team-first company, our people are at the core of everything we do.

We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage.

We value flexibility and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing.

We work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating better experiences - for our customers and for each other.