Retail Associate I OPSM | Bundaberg

Luxottica; Queensland; On-site; AUD 48,000 - 64,000; Full time

Benefits offered by this job

Product allowance

Family & Friends discounts

OneSight volunteering leave

Career progression

Leonardo online training

Job summary

OPSM in Australia is seeking a friendly, target-driven retail team member to deliver outstanding customer experiences in luxury eyewear. No optical experience is required—world-class training is provided to help you shine with Chanel, Ray-Ban, Prada, Gucci and more.

You will greet customers, process orders, and drive sales while contributing to a fun, collaborative team culture. This is a great step into a renowned global eyewear group offering career progression and generous staff discounts.

Qualifications

• Retail or customer service experience preferred.
• Excellent communication and people skills.
• Motivated with targets and thrives in a fast-paced environment.

Responsibilities

• Meeting and greeting customers and providing an exceptional customer experience.
• Processing specialised orders for our customers.
• Driving sales through informing customers about luxury and cutting-edge products.
• Contributing to a positive and fun team culture.

Skills

Retail experience

Customer service

Communication skills

Target-driven

Job description

Do you want to work for the Retail Employer of the year 2025 & 2026? Well look no further!

See yourself at OPSM - become part of our family and help us make a real change in people's lives!

No optical experience is required– we provide world class training to ensure you feel supported and confident providing our customers with an exceptional experience.

At OPSM, we are passionate about opening eyes to the unseen. As a leading eye care and eyewear retailer, we have been looking after the eyes of Australians and New Zealanders for over 80 years.

Join us in guiding our customers through the exciting process of styling and personalising high-fashion frames, working with luxury brands such as CHANEL, Ray-Ban, PRADA, Gucci, Tiffany & Co,and more!

Why us?

• Generous yearly $1,500 product allowance ($600 for casuals)and Family & Friends discounts of up to 50% off to splurge across all our brands – Sunglass Hut, Oakley, Ray-Ban and Laubman & Pank
• Access to Family & Friends discounts up to 50% off across all our brands to share the love!
• Local and global volunteering opportunities through our charity partner OneSight, including OneSight volunteer leave and the ability to become a global ambassador.
• Clear career pathways for your role, with national and global progression opportunities
• A world of personal and professional learning through Leonardo, our online platform, with opportunity for Retail certifications to strengthen your knowledge and capability.

Your responsibilities

• Meeting and greeting customers and providing an exceptional customer experience.
• Processing specialised orders for our customers
• Driving sales through providing customers with informative knowledge on our luxury and cutting-edge products
• Contributing to a positive and fun team culture

About you

• Previous retail, sales or customer service experience
• Excellent communication and people skills
• Motivated with a drive to achieve targets.
• Thrives in an exciting, fast-paced environment.

*Please note, due to the high volume of applications only successful candidates will be contacted. We thank you in advance for your interest in OPSM*

Who We Are

We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. We bring together the expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, creating a vertically integrated business that is uniquely positioned to address the world’s evolving vision needs. We craft exclusive eyewear brands Ray-Ban, Oakley, Oliver Peoples, Persol, Costaand more, alongside esteemed licensed brands such as Tiffany & Co, Burberry, and CHANEL whilst our cutting-edge lenses Varilux and Transitions lead the industry in innovation. In Australia and New Zealand, we operate the iconic retail and eye care brands: Sunglass Hut, Oakley, OPSM, Ray-Ban and Laubman & Pank. Every day, EssilorLuxottica’s 190,000 employees in 150 countries work towards a common mission to help people see more and be more.

As an inclusive, team-first company, our people are at the core of everything we do.

We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage.

We value flexibility and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing.

We work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating better experiences - for our customers and for each other.