Retail Assistant Store Manager - Impactful Op Shop Lead

Save the Children Australia; Adelaide; On-site; AUD 58,000 - 68,000; Part time

Job summary

Save the Children Australia is seeking a Retail Assistant Store Manager for the Glenelg East op shop to help us create lasting change for children. In this casual role you will support daily operations, build a capable volunteer team, and contribute to programs across Australia and the Pacific.

You will drive store performance, deliver strong customer service, and help lead marketing campaigns while ensuring merchandise and information are readily available to customers.

Qualifications

• Experience working in a retail customer service environment.
• Experience in managing a team in a retail environment.
• Outstanding organisation skills with strong time management ability.
• Ability to present well and provide a high level of customer service.
• Barista experience highly advantageous but not essential.

Responsibilities

• Ensure store budgets are met by achieving targets.
• Provide and maintain high levels of customer service in line with Save the Children customer service standards.
• Develop, drive and support local and national marketing campaigns and promotional activities.
• Ensure Save the Children merchandise and information is readily available to customers.
• Manage customer complaints and feedback.
• Support our Store manager and Volunteers with late night shopping trade and weekend trade.

Skills

Retail management

Customer service

Team leadership

Organisational skills

Barista experience

Job description

Save the Children Australia is seeking a Retail Assistant Store Manager for the Glenelg East op shop to help us create lasting change for children. In this casual role you will support daily operations, build a capable volunteer team, and contribute to programs across Australia and the Pacific.

You will drive store performance, deliver strong customer service, and help lead marketing campaigns while ensuring merchandise and information are readily available to customers.