Retail Assistant - Samsung Robina

Retailors; Gold Coast City; On-site; AUD 34,000 - 44,000; Full time

Benefits offered by this job

Product discounts

Uniform provided

Career progression with partner brands

Energetic work environment

Training and development opportunities

Partner discounts Nike Mattel

Monthly commission opportunities

Job summary

Retailors is hiring a Casual Retail Assistant for the Samsung Robina Store in Queensland, Australia. You will deliver an outstanding customer experience, stay informed on Samsung products, and help customers with purchases while keeping a polished store environment.

This role offers diverse sales opportunities, after-sales care support, and growth paths with our Samsung partner brands. Enjoy staff discounts, branded uniforms, and a dynamic, energetic team culture under Retailors.

Responsibilities

• Provide exceptional customer service, embodying our commitment to delivering the Ultimate Retail Experience.
• Stay updated on Samsung products and technology trends to assist customers in making informed purchasing decisions.
• Maintain a visually appealing and organised store environment.
• Process sales accurately and efficiently, ensuring customer satisfaction.
• Process after sales care Service Appointments accurately and efficiently, ensuring customer satisfaction.

Job description

At Samsung we believe in creating superior products and services that contribute to a better global society whilst supporting people to be their best. We have an exciting opportunity for you to join our team as a CasualRetail Assistant atour Samsung Robina Store.

Who We Are – Join Retailors and Shape the Future of Tech Retail

At Retailors, we don’t just sell products–we create unparalleled experiences and push the boundaries of tech retail. As a leading Samsung partner in Australia, we operate an expanding global network of premium stores including Nike and Mattel, all aimed at delivering best-in-class consumer experiences across multiple regions.

Our goal is simple: to empower our team and inspire consumers through innovative retail concepts and a relentless passion for innovation and technology. From our stores to our headquarters, we cultivate a high-energy, results-driven culture where leadership, teamwork, and excellence that defines our success.

Key Responsibilities:

• Provide exceptional customer service, embodying our commitment to delivering the Ultimate Retail Experience.
• Stay updated on Samsung products and technology trends to assist customers in making informed purchasing decisions.
• Maintain a visually appealing and organised store environment.
• Process sales accurately and efficiently, ensuring customer satisfaction.
• Process after sales care Service Appointmentsaccurately and efficiently, ensuring customer satisfaction.

What's in it for you?

• Generous discount on Samsung products for yourself and family members!
• Samsung branded uniform items provided.
• Genuine career progression pathways with our partner brands of Samsung, Nike and Mattel, as well through our Retailors Global Brand.
• Fun, supportive, and energetic work environment.
• Training and development opportunities.
• Exclusive discounts with our partner brands Nike & Mattel!
• Consistent monthly commission earning opportunities, as well as boosted rewards during product launches!

For more opportunities within our Samsung stores visit: http://careers.retailors.com.au

Residency Note: To be eligible to apply for this role, you must be an Australian or NZ citizen or hold an appropriate visa to live and work in Australia. For more information, visit the Australian Department of Immigration.

All offers are subject to successful security & police checks.

We are an accessible workplace.