Retail Assistant - Pacific Fair

SEPHORA; Gold Coast City; Sur place; AUD 45 000 - 60 000; Plein temps

Résumé du poste

Sephora is looking for a Retail Assistant to join our Beauty Advisors team on the Gold Coast. You will inspire customers, assist across beauty, skincare, haircare, and wellness, and participate in ongoing training through our online platform and field trainers.

Ideal candidates have prior retail sales experience, strong interpersonal skills, and a passion for sharing beauty knowledge with customers and team members.

Qualifications

• Experience in retail or customer facing roles.
• Strong interpersonal skills to build relationships.
• Willingness to learn about Sephora products and CRM program.

Responsabilités

• Create an amazing customer experience by welcoming customers and listening to their needs.
• Stay informed on new products and beauty trends to advise customers.
• Help customers discover Sephora's CRM program and its benefits.
• Expand knowledge of iconic brands and share with team and customers.
• Participate in in-store training sessions and cross-training to learn continuously.
• Share knowledge with the Beauty Advisors team and Sephora customers.
• Leverage prior sales experience to build relationships with clients and colleagues.

Connaissances

Retail sales

Customer service

Communication

Description du poste

As a Retail Assistant in Sephora you are our Beauty Advisors; You are fundamental to the store team by inspiring and helping our customers become the best version of themselves. At Sephora you will have the opportunity to work across all our departments from beauty, skincare, haircare, and wellness. You will be equipped with initial onboarding training and continuous learning through our unique online learning platform and field trainers to help customers discover Sephora's amazing offerings. By being part of Sephora and the LVMH community, your options for discovery and career growth are endless.

You'llshine here if you:

• Enjoy creating an amazing customer experienceby providinga welcoming environment to listenand embracetheir unique needs.
• Are a keen observer of new products and the latest beauty trends and techniques
• Want to help customers discover the features and benefits of our CRM program and how it can help them be the best version of themselves.
• Are open to expanding your knowledge of our iconic brands to share your knowledge with, and learn from, your team of Beauty Advisors.
• Are open to participating in cross-training and attending in-store beauty expert training sessions where you're encouraged to continuously learn and explore.
• Have a passion to share your knowledge with your team of Beauty Advisors and Sephora customers.
• Have previous Sales experience in a retail or customer facing environment, and have excellent interpersonal skills to build relationships with clients and fellow team members.

Please keep in mind when considering a role at Sephora that each of our stores have their own individual needs. As our busiest days of trade are between Thursday to Sunday the ideal candidate will be able to provide 3 full days of availability across key trading times including late-night and weekend availability.

Your application:

Sephora is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.