Retail Assistant Manager - Mackay

Seed Heritage; Mackay Regional; On-site; AUD 55,000 - 70,000; Full time

Benefits offered by this job

Staff discounts

Clothing allowance

Bonus potential (monthly/seasonal)

Career progression

Referral program

Wellness program

Supportive culture

Job summary

Seed Heritage is seeking an Assistant Manager for our Mackay Store to lead a dynamic team and deliver an elevated customer experience through expert product knowledge and relationship-building. You will partner with the Store Manager to train, mentor and empower staff, driving sales and store profitability while maintaining exceptional service standards.

The role focuses on crew leadership, rostering, and back-of-house administration in a fast-paced fashion retail environment, with opportunities

Qualifications

• Experience in a similar leadership or supervisory role in a fast-paced high volume fashion retail store.
• A supportive leader with the ability to motivate and mentor a team to achieve success.
• Demonstrated commercial acumen with an ability to exceed sales, wages and shrinkage KPI’s and in line with budgets.
• An eye for detail, with a passion for styling and Visual Merchandising.
• Exposure to large stock volumes and stock management.
• A genuine desire to be part of Seed Heritage and alignment with our values
• Ability to build and maintain customer relationships by delivering exceptional customer service

Responsibilities

• Assist with driving a customer-focused culture, creating a memorable and seamless experience with every interaction.
• Support the Store Manager to engage and empower the team through ongoing training, mentoring and collaboration.
• Work with leadership to build an effective and profitable store.
• Motivate the team to meet sales targets and business key performance indicators.
• Support with driving operational excellence, managing rosters and preparing back-of-house administration.
• Sunday to Thursday roster.

Skills

Leadership

Customer service

Training & mentoring

Team motivation

Stock management

Visual Merchandising

Commercial acumen

Job description

An exciting opportunity to join Seed Heritage as we continue to grow and expand our retail network. We are looking for an Assistant Manager to assist in leading our passionate team by driving engagement and building a high-performing team culture in our Mackay Store.

Work with the Store Manager to deliver an elevated customer experience by demonstrating a sophisticated approach to sales, product knowledge and building long-lasting relationships.

WHY JOIN THE SEED HERITAGE TEAM?

• Up to 50% off across all Brandbank Group Brands including Seed Heritage, Unison, AllKinds, Commonry & kikki.K.


• Quarterly clothing allowance!


• Monthly & seasonal bonus potential.


• Supportive team culture and environment.


• Clear career pathway towards future leadership opportunities.


• Employee Referral Program - be rewarded for referring great new people to our team.


• Health and Wellness initiatives with access to Employee Assistance Program.

THE ROLE:

• Assist with driving a customer-focused culture, creating a memorable and seamless experience with every interaction.


• Support the Store Manager to engage and empower the team through ongoing training, mentoring and collaboration.


• Work with leadership to build an effective and profitable store.


• Motivate the team to meet sales targets and business key performance indicators.


• Support with driving operational excellence, managing rosters and preparing back-of-house administration.


• Sunday to Thursday roster.

THE IDEAL CANDIDATE:

• Experience in a similar leadership or supervisory role in a fast-paced high volume fashion retail store.


• A supportive leader with the ability to motivate and mentor a team to achieve success.


• Demonstrated commercial acumen with an ability to exceed sales, wages and shrinkage KPI’s and in line with budgets.


• An eye for detail, with a passion for styling and Visual Merchandising.


• Exposure to large stock volumes and stock management.


• A genuine desire to be part of Seed Heritage and alignment with our values


• Ability to build and maintain customer relationships by delivering exceptional customer service

At Seed Heritage, we elevate the everyday. Our collections centre on beautiful design and a modern, Australian point of view.

The Seed Heritage lifestyle is about family, friends, and moments together. Since 2000, our range has expanded to include womenswear, menswear, teen, child, baby and homewares. With more than 200 stores across Australia, New Zealand, Hong Kong, and Singapore, we now reach a global audience, and our online store ships worldwide.

Across our offering, we focus on quality and a timeless appeal. Seed pieces are made to see you through the seasons, and to last for years. Seed Heritage gives a modern take on the classics, set to inspire and to fit into your life at every stage. We’d love for you to join us.

Click the link below to explore more! https://www.seedheritage.com/careers

About Brandbank Group

Brandbank was founded on bold creative thinking. We exist to ensure that the entire experience of a brand is brilliantly designed and beautifully connected, and the customer is at the heart of everything we do. Our growing business is built on a house of carefully curated brands, each chosen for a specific reason to deliver rich connections to our customers. Brandbank Group consists of Seed Heritage, Unison, allkinds, Commonry & kikki.K.