Retail Assistant Manager | Hastings

PETstock Pty Ltd; Hastings; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Sonder wellbeing service access

Additional paid leave (up to 2 weeks)

Paid parental leave (4 weeks)

Corporate health discounts

Workplace Banking access

Mental health support services

Job summary

Petstock Pty Ltd in Victoria, Australia, invites applications for an Assistant Store Manager to support the Store Manager in leading a passionate team and delivering world-class customer service. You’ll contribute to a fun, inclusive culture with opportunities for career growth within retail operations.

Join a company with wellbeing perks, competitive benefits, and a commitment to pets, people and the planet.

Qualifications

• Experience in a store leadership role or readiness to step up to retail management.
• Demonstrated drive to achieve and exceed sales targets.
• Strong leadership to motivate and develop high-performing teams.
• Ability to prioritise and manage conflicting priorities.
• Commitment to Safe Work, Health & Safety practices.
• Established business acumen for store operations and profit.
• Flexible and adaptable to changing environments.
• Strong interpersonal skills with customers and team.

Responsibilities

• Coach the team to achieve and develop knowledge and skills.
• Lead from the front by delivering an exceptional customer experience.
• Create a safety-minded culture within the team.
• Assist in stock management and accuracy, following stock integrity.
• Support visual merchandising (VM) of stock displays.
• Stay up to date on pet care products and services.
• Recruit, onboard and induct new team members.
• Foster a fun, supportive in-store culture.
• Support local marketing opportunities and sponsorships.

Skills

Store leadership

Sales targets

Team motivation

Customer service

Interpersonal skills

People management

Adaptability

Safety awareness

Job description

Our Passion

Join a passionate team where we are inspired by pets and animals to be better people both in our careers and our everyday life, making an impact for Pets, People and the Planet! Award-winning programs that support career growth, with a new leadership development program underway. Team member, family & pet benefits across Petstock Group & Woolworths Group. Free access to mental health, financial & wellbeing support services. As an inspired member of the Petstock Group, our connections with pets help us grow as people. At the Petstock Group, together we live by this truth. We are continually inspired by pets and animals to be better people, both in our careers and our everyday life.

Take on the role of Assistant Store Manager at Petstock and support the Store Manager in leading a passionate team to deliver the world-class customer service we’re known for, playing a key role in the success of the Petstock Group. With a fun, friendly, and inclusive culture, you’ll have every opportunity to grow your career within our retail operations team.

Why Petstock is the Place for You

• Free access to Sonder our wellbeing, safety, and mental health support service
• Opportunity to purchase up to 2 weeks of Additional Paid leave & 4 weeks of paid parental leave
• Health and wellness services at a great corporate discount
• Exclusive access to Workplace Banking
• Free access to mental health, financial & wellbeing support services

A Peek Into Your Petstock Day

• Support your Store Manager in coaching the team to achieve and develop their knowledge and skills
• Lead from the front by consistently providing an exceptional customer experience
• Create strong safety mindset, committed to fostering a culture of safety within your team
• Support your Store Manager to manage stock effectively, ensuring accuracy and that the team follows stock integrity processes
• Assist in managing visual merchandising (VM) of stock displays, ensuring VM standards are consistently maintained
• Demonstrate initiative by actively keeping your knowledge up to date on pet care, products, and services
• Recruit, onboard, and induct high-calibre new team members
• Create a fun, supportive in-store culture where your team loves coming to work every day
• Proactively support local marketing opportunities and sponsorships

Do you have the below experience and looking to take the next step in your career?

• Experience in a similar store leadership role or ready to take that next step up in your retail management career
• Demonstrated drive to achieve and exceed sales targets
• Strong leadership with the ability to motivate and build a high-performing teams whilst fostering a positive culture
• Ability to prioritise and manage conflicting priorities, ensuring timely completion of tasks
• Ability to drive safe Work, Health & Safety practices
• Established business acumen
• Ability to be flexible and adapt to changing work environment
• Strong interpersonal skills with the ability to build relationships and rapport with customers and the wider team

If this is the opportunity you’ve been looking for and you love Pets as much as we do,

In our effort to support People, Pets & Planet, we’re proud of the work our Foundation undertakes.

Our diversity makes us better...we are a diverse team with varying strengths and an inclusive organisation, committed to providing equal opportunities for all. We encourage applications from people of diverse backgrounds who wish to be part of a culture where everyone can proudly be themselves. At Petstock we are passionate about supporting the communities we're part of, where possible we aim to hire candidates from the same geographic region (typically within a 80km radius) to strengthen community connections and support local economies.

We are the Petstock Group, a network of energetic and passionate businesses, brands and pet lovers coming together to champion the health and wellbeing of our pets. Our connections with pets help us as people. At the Petstock Group, together we live by this truth. We are continually inspired by pets and animals to be better people, both in our careers and our everyday life. The Petstock Group is built on family values and our passion for pets and animals. We have built a strong, inspirational, and inclusive culture where hard work, fun, laughter & happiness is the norm. Inspired by pets, to grow as people, the Petstock world is one where anything is possible, together we make an impact for people, pets, and the planet.