Retail Assistant

Reece Group; Newcastle City Council; On-site; AUD 55,000 - 65,000; Full time

Benefits offered by this job

Performance based bonuses

Continuous learning and development

Generous discounts on renovation

Reece Boost benefits

Paid parental leave

Job summary

Reece Group’s Newcastle Trade Counter is seeking a customer-focused team member to help plumbers and tradespeople access essential products. You’ll provide product information, handle quotes, and support stock control while delivering to customers when required.

There’s a focus on developing your career within our network or head office, with perks including bonuses, training programs, and generous employee discounts. A supportive branch environment welcomes you to grow locally.

Qualifications

• Experience in retail sales or customer service.
• Able to use a computer and learn new systems.
• Owns a clean, valid driver’s licence and is willing to work weekends.

Responsibilities

• Provide customer service and information about products.
• Deliver occasional items to customers using a company vehicle.
• Provide quotes in person and over the phone.
• Assist with pick packing and stock control activities.
• Help keep the branch tidy and safe.

Skills

Retail sales experience

Customer service

Communication skills

Tools

POS systems

Job description

As part of the Trade Counter team in Newcastle, you’ll help plumbers and other tradespeople access the products they need for building and renovation projects and undertake other tasks that keep the branch running smoothly.

A typical day involves:

• Providing customer service and information about products
• Make occasional deliveries to customers using a company vehicle
• Providing quotes both in person and over the phone
• Undertaking pick packing and stock control activities
• Help keep the branch tidy and safe

We’d love to hear from you if you’re someone who:

• Has previous experience in retail sales or customer service and enjoys helping customers both in person and over the phone
• Can use a computer and is happy to learn new systems
• Has a clean, valid driver’s licence and is open to working various shifts, including weekends
• Wants to develop their career - either locally, within our network or head office

Our perks and benefits:

• Performance based bonuses
• Continuous learning and development programs to support your career goals
• Generous discounts for those looking to renovate their bathroom or kitchen
• Reece Boost - offering cashback and discounts on groceries, fuel, insurance, travel and more
• Paid parental leave

At Reece Group, we prioritize fairness and are here to support you at every step. If you need any accommodations, let us know so we can provide the best support. Contact us at ***********@reece.com.au, and our team will be in touch.

About Reece Plumbing

We are Australia's leading supplier of plumbing and bathroom products with over 9,000 people located across 800 branches globally. For over 100 years, we’ve supported the trade with top-quality products and expert advice, championing the vital work plumbers do every day.

Reece Group

Our journey began more than 100 years ago, but our commitment to delivering quality products and expert service to the plumbing industry remains the same.

We support residential, commercial and infrastructure building trades across Australia, New Zealand and the United States. Our success is built on the success of our customers, who provide essential services every day.

Reece is a place where people make a real difference. And that's the secret to our success; having the right people, with the right attitude in the right roles. This means that we value diversity and fairness and are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation, or life stage.

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