Retail Assistant

Duluxgroup; Melbourne; On-site; AUD 48,000 - 60,000; Full time

Benefits offered by this job

Exclusive discounts on products

Fitness Passport partnership

Parental leave (20 weeks)

Career development

Wellbeing hub and EAP

Recognition programs

Job summary

Dulux Group stores are seeking friendly, energetic team members to join our Mornington Paint Spot. You will greet customers, offer product recommendations, and help with tinting and stocking duties. Training is provided to ensure success in a fast paced retail environment.

This full-time role requires availability across a 7-day roster, with weekends and regular shifts Monday to Friday as part of a rotating schedule. Join a trusted, long-standing leader in paints and coatings.

Qualifications

• Experience delivering friendly, helpful service to customers.
• Great communication and problem solving to assist trades and DIY customers.
• Physically able to lift paint tins up to 25kg and handle stock.
• Willingness to learn tinting and mixing processes.

Responsibilities

• Greet and assist trade and DIY customers with genuine care.
• Provide product recommendations and advice to customers.
• Mix and tint paint as part of training.
• Process transactions and keep the store tidy and welcoming.

Skills

Customer service

Communication

Problem solving

Physical fitness

Tools

POS system

Job description

Job Description

Our network of Dulux Trade and Paint Spot stores provide our customers best in class service and products across the country.

If you’re someone who thrives on making someone’s day better, loves a good chat, and takes pride in delivering great service, this is your opportunity to shine.

We’re looking for friendly, energetic people to join our Dulux Stores network. Whether you’ve worked in retail, hospitality, or just love helping others, we’ll give you all the training you need to succeed.

What You’ll Be Doing:

• Welcoming and assisting trade and DIY customers with genuine care
• Offering advice and product recommendations that make a difference
• Mixing and tinting paint (we’ll teach you—it’s easier than it sounds!)
• Handling transactions and keeping the store looking its best

This is a full-time role of 38 hours per week, based at our Mornington Paint Spot store. As a 7-day trading store, flexibility is essential, with availability required Monday to Friday and regular weekend work (Saturday and Sunday) as part of a rotating roster.

Our Benefits:

• Exclusive discounts on DuluxGroup products and partner offers
• Stay active anytime, anywhere through our partnership with Fitness Passport
• 20 weeks paid parental leave (primary carers) and 2 weeks partner leave from day one
• Market leading learning, development and career pathways
• Access to our Wellbeing Hub and full EAP support
• Recognition programs that celebrate your impact

What We’re Looking for:

• You love working with people and making them feel welcome
• You’re a great communicator and a natural problem-solver
• You’re physically fit (you’ll be lifting paint tins up to 25kg)
• You’re eager to learn and grow—we’ll support you every step of the way

About us:

For over 100 years, the Dulux Paints & Coatings portfolio has been creating better homes while playing a critical role in protecting and improving the spaces and infrastructure we see every day. Consistently voted one of ANZ’s most trusted brands, our portfolio of iconic, premium brands includes Dulux, Cabot's, Berger, Acratex, British Paints and Porter's Paints.

Why Join Us?

Progressing your career with the DuluxGroup means being part of a network of over 8000 employees globally who believe in our purpose to ‘Imagine a Better Place’

With origins dating back to 1918, we are a leading marketer and manufacturer of iconic brands such as Dulux, Selleys, Cabots, Yates and B&D to name a few.

By joining us, you will be a part of a long term strategy to deliver profitable growth through brand leadership, innovation and customer intimacy. We are committed to internal mobility and growth while fostering an inclusive culture with flexible work options.