Retail Assistant

DuluxGroup (Australia) Pty Ltd; Melbourne; On-site; AUD 48,000 - 56,000; Full time

Benefits offered by this job

Exclusive product discounts

Fitness Passport

20 weeks parental leave (primary carer

2 weeks partner leave from day one

Career development

Wellbeing Hub & EAP

Recognition programs

Job summary

DuluxGroup (Australia) Pty Ltd is hiring for a full-time Dulux Trade / Paint Spot assistant at our Mornington Paint Spot. You’ll welcome customers, offer advice, and assist with transactions.

You’ll learn paint mixing and tinting, stay on top of store standards, and rotate weekend shifts as part of a 38-hour week. Benefits include discounts, Fitness Passport, parental leave, development, wellbeing support, and recognition.

Qualifications

• Experience delivering friendly, helpful customer service.
• Able to lift paint tins up to 25 kg.
• Excellent communication and problem-solving skills.
• Willingness to learn and grow with training provided.

Responsibilities

• Greet and assist trade and DIY customers with care.
• Provide product recommendations to customers.
• Mix and tint paint as trained.
• Handle transactions and keep the store tidy and welcoming.

Skills

Customer service

Communication

Physical fitness

Team player

Tools

POS system

Job description

Our network of Dulux Trade and Paint Spot stores provide our customers best in class service and products across the country.

If you’re someone who thrives on making someone’s day better, loves a good chat, and takes pride in delivering great service, this is your opportunity to shine.

We’re looking for friendly, energetic people to join our Dulux Stores network. Whether you’ve worked in retail, hospitality, or just love helping others, we’ll give you all the training you need to succeed.

• Welcoming and assisting trade and DIY customers with genuine care
• Offering advice and product recommendations that make a difference
• Mixing and tinting paint (we’ll teach you—it’s easier than it sounds!)
• Handling transactions and keeping the store looking its best

This is a full-time role of 38 hours per week, based at our Mornington Paint Spot store. As a 7-day trading store, flexibility is essential, with availability required Monday to Friday and regular weekend work (Saturday and Sunday) as part of a rotating roster.

• Exclusive discounts on DuluxGroup products and partner offers
• Stay active anytime, anywhere through our partnership with Fitness Passport
• 20 weeks paid parental leave (primary carers) and 2 weeks partner leave from day one
• Market leading learning, development and career pathways
• Access to our Wellbeing Hub and full EAP support
• Recognition programs that celebrate your impact

What We’re Looking for:

• You love working with people and making them feel welcome
• You’re a great communicator and a natural problem-solver
• You’re physically fit (you’ll be lifting paint tins up to 25kg)
• You’re eager to learn and grow—we’ll support you every step of the way

About us:

For over 100 years, the Dulux Paints & Coatings portfolio has been creating better homes while playing a critical role in protecting and improving the spaces and infrastructure we see every day. Consistently voted one of ANZ’s most trusted brands, our portfolio of iconic, premium brands includes Dulux, Cabot's, Berger, Acratex, British Paints and Porter's Paints.

Why Join Us?

Progressing your career with the DuluxGroup means being part of a network of over 8000 employees globally who believe in our purpose to ‘Imagine a Better Place’

With origins dating back to 1918, we are a leading marketer and manufacturer of iconic brands such as Dulux, Selleys, Cabots, Yates and B&D to name a few.

By joining us, you will be a part of a long term strategy to deliver profitable growth through brand leadership, innovation and customer intimacy. We are committed to internal mobility and growth while fostering an inclusive culture with flexible work options.