Retail Assistant

Lagardère AWPL; Canberra; On-site; AUD 36,000 - 44,000; Part time

Benefits offered by this job

Parking

Dynamic Airport Environment

Staff Discounts

Career Development

Paid Parental Leave

Employee Referral Program

Wellbeing Leave

Employee Assistance Program

Job summary

Lagardère AWPL is seeking casual retail assistants for Amuse Beauty Studio at Canberra Airport. You will deliver excellent customer service, showcase products, and be part of a fast-paced travel retail team.

Join us in a dynamic airport environment with ongoing training, staff discounts, and opportunities to develop your career within our vibrant network.

Qualifications

• Customer service and sales experience preferred; training provided.
• Confident communicator with a positive attitude.
• Well-groomed and professionally presented.
• Retail experience not essential; training provided.
• Flexible availability including early mornings, nights, weekends and holidays.

Responsibilities

• Deliver outstanding customer service and expert product recommendations.
• Stay ahead of trends with ongoing professional training.
• Keep the store vibrant and well-stocked.
• Process transactions smoothly and efficiently.
• Assist customers with queries in a friendly, professional manner.

Skills

Customer service

Sales

Communication

Professional presentation

Job description

At LagardèreAWPL, we’re not just the largest Travel Retail operator in the Pacific – we’re the most passionate! With 150+ stores across Australia, & New Zealand, we bring big brands to life in airports and travel hubs. Our dynamic team of 1,500+ professionals work across 40 unique retail concepts – and now, we want YOU to join our team!

The Role:

Experience a fresh realm of beauty and indulgence at Amuse Beauty Studio at the departures level. From Tom Ford and Jo Malone to Clinique and MAC, an exquisite journey awaits you just before you embark on your flight.

Elevate your pre‑flight moments into something extraordinary, as Amuse Beauty Studio becomes your gateway to elegance and self‑care.

We’re looking for Casual Retail Assistants to join our team at Canberra Airport. If you love customer service, fast‑paced environments, and making shopping fun, this is your chance to shine!

*Early shifts can be openings at 5:00AM and closes are until 8:00PM

What You’ll Do:

• Deliver outstanding customer service & expert product recommendations
• Stay ahead of trends with ongoing professional training
• Keep the store looking vibrant & well‑stocked
• Process transactions smoothly & efficiently
• Assist customers with queries in a friendly, professional manner

What We’re Looking For:

• Passion for customer service & sales
• Confident communicator with a positive attitude
• Well‑groomed & professionally presented
• Retail experience? Great! But not essential—we’ll train you!
• Flexible availability (early mornings, nights, weekends & holidays)
• Valid working rights & ability to obtain an Aviation Security ID Card

• Parking – Based on location we offer free/subsidised airport parking for our employees
• Dynamic Airport Environment – Work where no two days are the same
• Staff Discounts – Get exclusive discounts on products in our stores + extra savings on water & hot beverages
• Career Development – We offer opportunities to upskill, take on new challenges and grow your career within our vibrant network
• Paid Parental Leave – We proudly support growing families with up to 18 weeks of employer‑funded top‑up paid parental leave scheme + additional personal leave entitlements
• Employee Referral Program – Refer your awesome network for a chance to receive a reward + go into the running to win an end‑of‑year bonus
• Wellbeing Leave – From day one our permanent employees receive a paid Wellbeing Leave day
• Employee Assistance Program – Everyone has FREE access to TELUS Health – a 24/7 service offering compassionate, confidential support whenever you need it