Retail Assistant

Lagardere AWPL; Canberra; On-site; AUD 30,000 - 36,000; Full time

Benefits offered by this job

Parking

Staff Discounts

Career Development

Paid Parental Leave

Employee Referral Program

Wellbeing Leave

Employee Assistance Program

Job summary

LagardèreAWPL at Canberra Airport is seeking casual Retail Assistants to deliver friendly, high-quality service and memorable shopping experiences for travelers. You’ll be trained to provide expert product recommendations, keep the store vibrant with well-stocked shelves, and process transactions efficiently while maintaining a welcoming atmosphere.

Flexible availability including mornings, nights, weekends and holidays is essential; parking, staff discounts and career development are among the

Qualifications

• Passion for customer service and sales.
• Confident communicator with a positive attitude and professional presentation.
• Retail experience is not essential – training will be provided.
• Flexible availability including early mornings, nights, weekends and holidays.
• Valid working rights and ability to obtain Aviation Security ID Card.

Responsibilities

• Deliver outstanding customer service and expert product recommendations.
• Stay ahead of trends with ongoing training.
• Keep the store vibrant and well-stocked.
• Process transactions smoothly and efficiently.
• Assist customers with queries in a friendly, professional manner.

Skills

Customer service

Communication

Professional presentation

Flexible availability

Aviation Security ID eligibility

Job description

Love Retail? Join Our Team

At LagardèreAWPL, we’re not just the largest Travel Retail operator in the Pacific – we’re the most passionate! With 150+ stores across Australia, & New Zealand, we bring big brands to life in airports and travel hubs. Our dynamic team of 1,500+ professionals work across 40 unique retail concepts – and now, we want YOU to join our team!

The Role:

news@cbr will introduce you to a new shopping experience where products lay ready to surprise and delight. In tandem with a wide range of curated news/magazines, books, gifts, and travel essentials, news@cbr will place a spotlight on brands that celebrate Canberra and its surrounds.

We’re looking for Casual Retail Assistants to join our team at Canberra Airport. If you love customer service, fast-paced environments, and making shopping fun, this is your chance to shine!

*Morning and afternoon shifts available!
*Operate 7 days a week and open at 5:0AM until last departure

What You’ll Do:

• Deliver outstanding customer service & expert product recommendations
• Stay ahead of trends with ongoing professional training
• Keep the store looking vibrant & well-stocked
• Process transactions smoothly & efficiently
• Assist customers with queries in a friendly, professional manner

What We’re Looking For:

• Passion for customer service & sales
• Confident communicator with a positive attitude
• Well-groomed & professionally presented
• Retail experience? Great! But not essential—we’ll train you!
• Flexible availability (early mornings, nights, weekends & holidays)
• Valid working rights & ability to obtain an Aviation Security ID Card

Perks & Benefits:

• Parking – Based on location we offer free/subsidised airport parking for our employees
• Dynamic Airport Environment – Work where no two days are the same
• Staff Discounts – Get exclusive discounts on products in our stores + extra savings on water & hot beverages
• Career Development – We offer opportunities to upskill, take on new challenges and grow your career within our vibrant network
• Paid Parental Leave – We proudly support growing families with up to 18 weeks of employer-funded top-up paid parental leave scheme + additional personal leave entitlements
• Employee Referral Program – Refer your awesome network for a chance to receive a reward + go into the running to win an end-of-year bonus
• Wellbeing Leave – From day one our permanent employees receive a paid Wellbeing Leave day
• Employee Assistance Program - Everyone has FREE access to TELUS Health – a 24/7 service offering compassionate, confidential support whenever you need it

We Value Diversity & Inclusion

At LagardèreAWPL, we value diversity, inclusivity, and a collaborative work environment, where you will have the opportunity to work alongside a talented team of people who share your passion for creativity and excellence.

Join us at LagardèreAWPL and be part of a global company that celebrates creativity, innovation, and a commitment to sustainable practices.

and let’s make travel retail magic together!