Retail Assistant

Reece Group; Bathurst; On-site; AUD 48,000 - 60,000; Full time

Benefits offered by this job

Performance bonuses

Paid annual leave

Learning & development

Staff discounts

Reece Boost

Paid parental leave

Job summary

Reece Group in Bathurst is seeking a Trade Counter team member who shares a commitment to great service. The role combines product delivery, customer support for plumbers and tradespeople, and other tasks to keep the branch running smoothly.

You will deliver parts using a company vehicle, assist customers in person and over the phone, and help with stock control, picking, and packing. A positive attitude and willingness to learn new systems are valued, along with a valid driver's licence.

Qualifications

• Experience in delivery driving, retail or customer service and enjoying helping customers in person and over the phone.
• Ability to pick orders, maintain shop floor displays and ensure information is accurate.
• Willingness to learn new systems and be adaptable.

Responsibilities

• Provide customer service and information about products to customers.
• Deliver parts and products to customers using a company vehicle.
• Undertake pick packing and stock control activities.
• Help keep the branch and warehouse tidy and safe.

Skills

Delivery experience

Customer service

Stock control

Tech savvy

Valid driver's licence

Job description

We are Australia's leading supplier of plumbing and bathroom products with over 9,000 people located in 800 branches globally. For over 100 years, we’ve supported the trade with top-quality products and expert advice, championing the vital work plumbers do every day.

About the role

As part of the Trade Counter team in Bathurst, you’ll divide your time between delivering products, providing customer service to plumbers and other tradespeople as well as undertaking other tasks that keep the warehouse and trade counter running smoothly.

A typical day involves:

• Providing customer service and information about products
• Delivering parts and products to customers using a company vehicle
• Undertaking pick packing and stock control activities
• Helping keep the branch and warehouse tidy and safe

We’d love to hear from you if you’re someone who:

• Has previous experience in delivery driving, retail or customer service and enjoys helping customers both in person and over the phone
• Can pick orders, maintain shop floor displays and ensure information provided is accurate
• Is tech-savvy and adaptable to learning new systems
• Has a clean, valid driver’s licence and is open to working various shifts, including weekends
• Wants to develop their career - either locally, within our network or head office

Our perks and benefits:

• Performance based bonuses
• Paid annual leave
• Continuous learning and development programs to support your career goals
• Generous discounts for those looking to renovate their bathroom or kitchen
• Reece Boost - offering cashback and discounts on groceries, fuel, insurance, travel and more
• Paid parental leave

What happens next!

After applying, you'll be invited to complete a short 15-20 minute chatbox interview with 5 questions at your own pace. Be sure to check your junk or spam folder if the invitation doesn't appear in your inbox.

At Reece Group, we prioritize fairness and are here to support you at every step. If you need any accommodations, let us know so we can provide the best support. Contact us at ***********@reece.com.au, and our team will be in touch.

Reece Group

Our journey began more than 100 years ago, but our commitment to delivering quality products and expert service to the plumbing industry remains the same.

We support residential, commercial and infrastructure building trades across Australia, New Zealand and the United States. Our success is built on the success of our customers, who provide essential services every day.

Reece is a place where people make a real difference. And that's the secret to our success; having the right people, with the right attitude in the right roles. This means that we value diversity and fairness and are committed to providing equal opportunity regarding gender identity, ethnicity, disability, sexual orientation, or life stage.