Retail Administration Manager - Lead Team & Elevate Service

Harvey Norman Global Pty Limited; Central Coast Council; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Generous staff discounts

Career progression support

Recognition of good performance

Flexible and positive work environment

Job summary

Harvey Norman Lake Haven is seeking an Administration Manager to join the Lake Haven Administration Team. You will lead administration processes, drive excellent customer service, and liaise with stakeholders to deliver reliable support services.

Ideal candidates will have experience in office management, team leadership, and strong Excel/Word skills, with the ability to work under pressure and meet deadlines in a busy retail environment.

Qualifications

• Excellent communication skills in English.
• Well organized with strong time management.
• Experience in office management.
• Ability to coach, lead and motivate an enthusiastic team.
• Experience handling creditors, debtors, payroll and monthly reporting.

Responsibilities

• Lead the administration team and oversee retail operations.
• Deliver exceptional support services while liaising with stakeholders to ensure smooth business operations.
• Assist Franchisees with financial tasks including creditors, debtors, banking reconciliation, payroll and reporting.

Skills

Customer service

Team leadership

Office management

Communication skills

Attention to detail

Can-do attitude

Tools

Excel

Word

Job description

Harvey Norman Lake Haven is seeking an Administration Manager to join the Lake Haven Administration Team. You will lead administration processes, drive excellent customer service, and liaise with stakeholders to deliver reliable support services.

Ideal candidates will have experience in office management, team leadership, and strong Excel/Word skills, with the ability to work under pressure and meet deadlines in a busy retail environment.